HR Generalist: Culture, Compliance & Growth

Child Care Resources Inc; Nashville (TN); On-site; USD 52,000 - 75,000; Full time

Job summary

Child Care Resources Inc in Nashville, TN is seeking an HR Generalist to oversee day-to-day human resources activities, including recruitment, onboarding, employee communications, and compliance with employment laws and HR best practices.

You will support employee relations, performance management, benefits coordination, training, and DHS licensing requirements, helping leaders build a positive, mission-driven workplace serving children and families.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 1-3 years of financial experience.
• Experience supporting recruitment, employee relations, or performance management preferred.
• Experience in a nonprofit, childcare, education, or healthcare environment is a plus.
• Knowledge of employment laws and HR best practices.
• Strong interpersonal and customer-service skills.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Able to operate with minimal supervision, with initiative and discretion.
• Regular and predictable attendance.
• Ability to work flexible hours.
• Equivalent combination of education and experience will be considered.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

• Coordinate full-cycle recruitment activities including posting, screening, scheduling interviews, and facilitating hiring.
• Facilitate onboarding and orientation; verify pre-employment documentation.
• Support employee engagement initiatives to improve retention and culture.
• Serve as first point of contact for policy, benefits, and workplace questions; escalate when needed.
• Conduct benefits orientation and manage changes with the benefits administrator and providers.
• Assist leaders with coaching conversations and corrective actions.
• Oversee evaluations and provide guidance on performance development plans.
• Support annual compensation processes.
• Conduct investigations and advise the CEO on resolutions.
• Develop and maintain employee handbook policies and HR procedures.
• Create workplace standards and best practices aligning with goals.
• Ensure compliance with federal, state, and local laws.
• Maintain personnel files, HR records, and DHS licensing requirements.
• Assist with training and professional development; track DHS hours.
• Participate in special HR projects as assigned.
• Other duties as required.

Skills

Recruitment support

Employee relations

Performance management

Policy development

Communication skills

Organizational skills

Discretion with sensitive information

Multitasking

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS (e.g., ADP/Workday)

Job description

Child Care Resources Inc in Nashville, TN is seeking an HR Generalist to oversee day-to-day human resources activities, including recruitment, onboarding, employee communications, and compliance with employment laws and HR best practices.

You will support employee relations, performance management, benefits coordination, training, and DHS licensing requirements, helping leaders build a positive, mission-driven workplace serving children and families.