HR Generalist

Child Care Resources Inc; Nashville (TN); On-site; USD 52,000 - 75,000; Full time

Job summary

Child Care Resources Inc in Nashville, TN is seeking an HR Generalist to oversee day-to-day human resources activities, including recruitment, onboarding, employee communications, and compliance with employment laws and HR best practices.

You will support employee relations, performance management, benefits coordination, training, and DHS licensing requirements, helping leaders build a positive, mission-driven workplace serving children and families.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 1-3 years of financial experience.
• Experience supporting recruitment, employee relations, or performance management preferred.
• Experience in a nonprofit, childcare, education, or healthcare environment is a plus.
• Knowledge of employment laws and HR best practices.
• Strong interpersonal and customer-service skills.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Able to operate with minimal supervision, with initiative and discretion.
• Regular and predictable attendance.
• Ability to work flexible hours.
• Equivalent combination of education and experience will be considered.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

• Coordinate full-cycle recruitment activities including posting, screening, scheduling interviews, and facilitating hiring.
• Facilitate onboarding and orientation; verify pre-employment documentation.
• Support employee engagement initiatives to improve retention and culture.
• Serve as first point of contact for policy, benefits, and workplace questions; escalate when needed.
• Conduct benefits orientation and manage changes with the benefits administrator and providers.
• Assist leaders with coaching conversations and corrective actions.
• Oversee evaluations and provide guidance on performance development plans.
• Support annual compensation processes.
• Conduct investigations and advise the CEO on resolutions.
• Develop and maintain employee handbook policies and HR procedures.
• Create workplace standards and best practices aligning with goals.
• Ensure compliance with federal, state, and local laws.
• Maintain personnel files, HR records, and DHS licensing requirements.
• Assist with training and professional development; track DHS hours.
• Participate in special HR projects as assigned.
• Other duties as required.

Skills

Recruitment support

Employee relations

Performance management

Policy development

Communication skills

Organizational skills

Discretion with sensitive information

Multitasking

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS (e.g., ADP/Workday)

Job description

The Human Resources Generalist supports the child development center's mission by overseeing day-to-day human resources activities and helping create a positive, compliant, and engaging workplace. This role is responsible for recruitment, onboarding, employee relations, performance management support, policy development, and employee communications. The HR Generalist serves as a resource to employees and leaders while ensuring consistency with organizational policies, employment laws, and best practices.

What You'll Do

• Coordinate full-cycle recruitment efforts including posting positions, screening candidates, scheduling interviews, and facilitating the hiring process.
• Facilitate new hire onboarding and orientation programs. Ensure completion of pre-employment, new hire documentation, and employment verification.
• Support employee engagement initiatives that promote retention and workplace culture.
• Serve as a first point of contact for employee questions regarding policies, benefits, and workplace concerns; escalating as necessary.
• Conduct new employee benefits orientation, assist with enrollment processes, and manage changes to employee benefit selections. Act as a liaison to the third-party benefits administrator and benefits providers.
• Assist leaders with coaching conversations and creating corrective actions.
• Oversee employee evaluation processes, providing guidance on performance management and development plans.
• Support annual compensation processes,
• Conduct investigations into employee concerns and make recommendations for resolution to CEO.
• Develop, update, and maintain employee handbook policies and HR procedures.
• Create and implement workplace standards and best practices to support organizational goals.
• Ensure compliance with federal, state, and local employment laws.
• Maintain employee personnel files, HR records, and DHS licensing requirements.
• Assist with training, professional development initiatives, and track hours per DHS licensing requirements.
• Participate in special HR projects as assigned.
• Other duties as required.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 1-3 years of financial experience.
• Experience supporting recruitment, employee relations, or performance management preferred.
• Experience in a nonprofit, childcare, education, or healthcare environment is a plus.
• Knowledge of employment laws and HR best practices.
• Strong interpersonal and customer-service skills.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Able to operate with minimal supervision, with initiative and discretion.
• Regular and predictable attendance.
• Ability to work flexible hours.
• Equivalent combination of education and experience will be considered.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Nice To Have

• Poised, polished professional that functions with a high level of integrity, confidentiality and excellence.
• Handles high pressure situations appropriately and exercises extreme judgement when handling confidential matters.
• Contribute to a positive, mission-driven culture focused on serving children and families.
• Demonstrates the ability to take initiative.
• Highly detail-oriented and must be able to manage conflicting priorities, while being extremely adaptable and flexible.
• Excellent leadership, organizational, and interpersonal skills.
• General office environment must be able to lift 10 pounds.