HR Generalist

Oliver Hospitality; Nashville (TN); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Oliver Hospitality, LLC in Nashville seeks a hands-on Human Resources Generalist to own the payroll lifecycle across hourly and salaried team members, including tipped staff. You will partner with the Corporate HR Director on payroll, recruiting, onboarding, benefits, and HR reporting.

The ideal candidate is detail-driven, deadline-oriented, and serves managers and staff with a hospitality-focused approach.

Formación

• 3+ years of HR generalist experience including multi-state payroll.

Responsabilidades

• Lead payroll processing in Paycom end-to-end for all employees, including tipped staff.
• Reconcile timecards with property managers and resolve discrepancies.
• Enter and audit new hires, terminations, pay-rate changes, and garnishments in Paycom.
• Process off-cycle payments, final pay and corrections per state final-pay rules.
• Administer benefits, 401(k) and deductions; reconcile with carriers.
• Support year-end processing, W-2s and audits; coordinate with Paycom.
• Train property managers on Paycom timekeeping and self-service tools.
• Maintain Paycom configuration: codes, accruals, schedules, approvals.
• Draft payroll procedures and calendars; document backups for uninterrupted runs.

Conocimientos

Payroll processing

HR generalist

Multi-state payroll

Excel proficiency

Communication

Confidential information handling

Attention to detail

Educación

Bachelor's degree in HR/Business/Accounting

SHRM-CP, PHR or FPC/CPP

Herramientas

Paycom

ADP

UKG

Paylocity

Descripción del empleo

The Human Resources Generalist is Oliver Hospitality is a hands-on partner for the full employee lifecycle. This role owns accurate, on-time payroll for hourly and salaried team members across our properties, including tipped employees, and keeps Paycom data clean and compliant.Alongside the Corporate Director of Human Resources, the Generalist supports recruiting, onboarding, benefits, employee relations, compliance and HR reporting. The ideal candidate is detail-driven, comfortable with deadlines, and brings a hospitality-minded approach to serving managers and team members.Essential Duties: Payroll (Lead)Serve as the lead payroll processor and Paycom subject-matter expert; own each payroll cycle end to end.Review and reconcile timecards with property managers before each processing deadline; resolve missed punches, edits and exceptions.Enter and audit new hires, terminations, pay rate changes, deductions and garnishments in Paycom alongside the property leaders.Process off-cycle payments, final pay and corrections in line with state final-pay laws.Administer benefit, 401(k) and other deductions; reconcile to carrier and vendor invoices.Partner with Paycom on payroll tax filings, deposits and agency notices; support year-end processing, W-2s and audits.Maintain Paycom configuration: pay codes, earning and deduction codes, accrual policies, schedules and approval workflows.Train property managers on Paycom timekeeping, approvals and self-service tools.Write and maintain payroll procedures, calendars and controls; train and document a backup so payroll runs without interruption.Recruiting and onboardingPost openings, screen applicants and coordinate interviews with hiring managers.Prepare offer letters; manage background checks, I-9 and E-Verify.Run new-hire onboarding in Paycom and lead or support orientation.Employee relationsServe as a first point of contact for team member questions and concerns.Advise managers on coaching, performance and corrective action; support investigations.Support terminations, separation paperwork and exit interviews.Benefits and leaveSupport open enrollment, new-hire enrollment and life-event changes.Administer FMLA, ADA accommodations, workers' compensation and other leaves.Respond to unemployment claims and verification requests.Compliance and recordsMaintain accurate personnel files and HRIS records in Paycom.Keep federal, state and local postings, policies and filings current (EEO-1, ACA reporting, OSHA logs).Track wage and hour, tip and minor labor law changes affecting hospitality operations.HR programs and reportingSupport performance reviews, compensation changes and recognition programs.Assist with handbook updates, training and engagement initiatives.Produce HR metrics such as turnover, headcount and time-to-fill.Perform other duties as assigned.QualificationsRequired3+ years of HR generalist experience, including 2+ years leading or processing multi-state or multi-location payroll.Hands-on experience processing payroll in Paycom (or a comparable platform such as ADP, UKG or Paylocity, with willingness to master Paycom quickly).Working knowledge of FLSA, state wage and hour law, tip credit rules, and payroll tax basics.Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables) and comfort with reconciliations.High accuracy, sound judgment and discretion with confidential information.PreferredBachelor's degree in Human Resources, Business, Accounting or a related field.Hospitality, hotel or restaurant HR/payroll experience, including tipped employees.Paycom certification or experience as a Paycom system administrator.SHRM-CP, PHR or Fundamental Payroll Certification (FPC/CPP).Key CompetenciesAccuracy under deadline pressureClear, friendly communication with managers and hourly team membersConfidentiality and integrityOrganization and follow-through across multiple propertiesProblem solving and process improvementWork Environment and Physical DemandsWork is primarily performed in an office setting with extended computer use. Occasional travel to Oliver Hospitality properties is required. Some flexibility in hours is needed around payroll deadlines, holidays and year-end. Must be able to lift up to 25 lbs occasionally.Equal Opportunity StatementOliver Hospitality is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law.This description outlines the general nature of the role and is not an exhaustive list of duties. Duties may change based on business needs.