HR Generalist

OSV; Dallas (TX); Hybrid; USD 65,000 - 85,000; Full time

Job summary

OneSource Virtual (OSV) is seeking an HR Generalist to deliver day-to-day HR support across the employee lifecycle, focusing on employee relations, performance management, and HR process administration. The role partners with HRBPs and COEs to ensure compliant, efficient service delivery.

The position is hybrid with onsite as needed, with responsibilities spanning onboarding, investigations, LMS administration, and HRIS transactions to maintain data integrity and scalable processes.

Qualifications

• Bachelor’s degree in HR, business, or related field; equivalent work experience accepted.
• 3+ years of progressive HR experience with employee relations and performance.
• Strong written and verbal communication; proficient in HR systems.

Responsibilities

• Provide day-to-day HR guidance to managers and employees on policies and benefits.
• Support onboarding and conduct New Hire Orientation.
• Conduct exit interviews and share retention insights with leadership.
• Coach managers through performance management and feedback.
• Support with PIPs, monitor progress, advise next steps.
• Act as first point of contact for employee relations and investigations.
• Administer LMS, Form I-9s, EEO-1 reporting, and ADA accommodations.
• Operate HRIS transactions ensuring data accuracy and integrity.
• Collaborate with HRBPs/COEs on programs, reporting, and process improvements.
• Audit HR systems and streamline processes for efficiency and scalability.

Skills

Relationship management

Consultation & coaching

Communication & influence

Discretion & confidentiality

Analytical & problem-solving

Prioritization & multitasking

Education

Bachelor’s Degree in Human Resources or related field

Tools

MS Office

Workday HRIS

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizationsmaximize their Workday investment andoperateit with confidence. Payroll, benefits, and finance solutions — all in one place.

*Will be a hybrid role with onsite as needed.*

Summary

The HR Generalist delivers day-to-day HR support across the employee lifecycle, with a strong focus on employee relations, performance management, and HR process administration. This role partners closely with HR Business Partners and HR COEs to ensure consistent, compliant, and efficient HR service delivery.

Responsibilities

• Provide day-to-day HR guidance to managers and employees on policies, procedures, and best practices, including inquiries across HR functional areas (e.g., payroll, benefits, leaves of absence, etc.)
• Support with employee onboarding, including coordinating with the training team and conducting New Hire Orientation
• Conduct exit interviews and share insights with leadership to inform follow-up actions and retention strategies
• Coach and guide managers through the performance management process, including goal setting, feedback conversations, and documentation
• Support managers in developing and issuing Performance Improvement Plans (PIPs); monitor progress and advise on next steps
• Serve as a first point of contact for employee relations issues; conduct investigations and resolve concerns in accordance with company policies and practices.
• Administer HR processes, including OSV’s Learning Management System (LMS), Form I-9s, UI administration, EEO-1 reporting, ADA accommodations, employee communications, and verification requests.
• Serve as the primary administrator for HR transactions within the HRIS (e.g., new hires, changes, terminations, etc.), ensuring data accuracy and integrity
• Partner with HRBPs and HR COEs to support the administration of HR programs and initiatives, including data gathering, reporting, process enhancements, and ad-hoc projects.
• Audit HR systems via routine reporting and identify opportunities to streamline HR processes and workflows, with a focus on efficiency and scalability
• Additional duties as assigned

Competencies

• Relationship management
• Consultation & coaching
• Communication & influence
• Discretion & confidentiality in handling sensitive information
• Analytical & problem-solving skills, with the ability to synthesize and interpret complex information
• Prioritization & multitasking in a fast-paced, detail-oriented environment

Qualifications

Education/Certification Requirement

Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience

Required

• 3+ years of progressive HR experience, including exposure to employee relations and performance management
• Working knowledge of employment law fundamentals (FMLA, ADA, EEO, etc.)
• Strong written and verbal communication skills, with the ability to coach and influence managers at all levels
• Proficient in MS Office and HR Systems

Preferred

• PHR/SHRM-CP Certification
• Experience with Workday HRIS
• Experience in supporting a payroll services, consulting, or business process outsourcing company

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.