HR Generalist

OneSource Virtual; Dallas (TX); Hybrid; USD 65,000 - 80,000; Full time

Job summary

OneSource Virtual delivers payroll, benefits, and HR services across Workday customers with hybrid work options. The HR Generalist role focuses on employee relations, performance management, and HR process administration to ensure compliant, efficient service delivery.

The position requires 3+ years in HR, strong communication, and knowledge of employment law. Collaboration with HR Business Partners and COEs is essential for program execution and data integrity.

Qualifications

• 3+ years HR experience, including exposure to employee relations and performance management.
• Working knowledge of employment law fundamentals (FMLA, ADA, EEO, etc.).
• Strong written and verbal communication skills with the ability to coach and influence managers.
• Proficient in MS Office and HR Systems.

Responsibilities

• Provide day-to-day HR guidance to managers and employees on policies, procedures, and best practices.
• Support onboarding, including coordinating with the training team and conducting New Hire Orientation.
• Conduct exit interviews and share insights with leadership to inform retention strategies.
• Coach managers through performance management, including goal setting and feedback conversations.
• Assist with Performance Improvement Plans (PIPs) and monitor progress.
• Serve as first point of contact for employee relations issues and conduct investigations.
• Administer HR processes (LMS, Form I-9s, UI, EEO-1, ADA, communications, verifications).
• Admin HR transactions in the HRIS, ensuring data accuracy and integrity.
• Partner with HRBPs and COEs on HR programs, data gathering, and process enhancements.
• Audit HR systems and identify opportunities to streamline workflows and scale.

Skills

Employee relations

Performance management

Communication

Confidentiality

Education

Bachelor's Degree in Human Resources or related field

Tools

MS Office

HR Systems

Workday HRIS

Job description

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver compliant, in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, earned wage access, accounts payable, and benefits. With over 1,500 customers, 92% retention, and $225+ billion in treasury movement annually, OSV helps organizations maximize their Workday investment and operate it with confidence. Payroll, benefits, and finance solutions - all in one place.

*Will be a hybrid role with onsite as needed.

Summary

The HR Generalist delivers day-to-day HR support across the employee lifecycle, with a strong focus on employee relations, performance management, and HR process administration. This role partners closely with HR Business Partners and HR COEs to ensure consistent, compliant, and efficient HR service delivery.

Responsibilities

• Provide day-to-day HR guidance to managers and employees on policies, procedures, and best practices, including inquiries across HR functional areas (e.g., payroll, benefits, leaves of absence, etc.)
• Support with employee onboarding, including coordinating with the training team and conducting New Hire Orientation
• Conduct exit interviews and share insights with leadership to inform follow-up actions and retention strategies
• Coach and guide managers through the performance management process, including goal setting, feedback conversations, and documentation
• Support managers in developing and issuing Performance Improvement Plans (PIPs); monitor progress and advise on next steps
• Serve as a first point of contact for employee relations issues; conduct investigations and resolve concerns in accordance with company policies and practices.
• Administer HR processes, including OSV’s Learning Management System (LMS), Form I-9s, UI administration, EEO-1 reporting, ADA accommodations, employee communications, and verification requests.
• Serve as the primary administrator for HR transactions within the HRIS (e.g., new hires, changes, terminations, etc.), ensuring data accuracy and integrity
• Partner with HRBPs and HR COEs to support the administration of HR programs and initiatives, including data gathering, reporting, process enhancements, and ad-hoc projects.
• Audit HR systems via routine reporting and identify opportunities to streamline HR processes and workflows, with a focus on efficiency and scalability
• Additional duties as assigned

Competencies

• Relationship management
• Consultation & coaching
• Communication & influence
• Discretion & confidentiality in handling sensitive information
• Analytical & problem-solving skills, with the ability to synthesize and interpret complex information
• Prioritization & multitasking in a fast-paced, detail-oriented environment

Qualifications

Education/Certification Requirement

Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience

Required

• 3+ years of progressive HR experience, including exposure to employee relations and performance management
• Working knowledge of employment law fundamentals (FMLA, ADA, EEO, etc.)
• Strong written and verbal communication skills, with the ability to coach and influence managers at all levels
• Proficient in MS Office and HR Systems

Preferred

• PHR/SHRM-CP Certification
• Experience with Workday HRIS
• Experience in supporting a payroll services, consulting, or business process outsourcing company

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.