HR Generalist

Hilb Group | HR Consulting Practice; Columbia (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

100% employer paid medical, vision and

401(k) with employer matching

Paid vacation and sick leave

Job summary

Quick Servant in Columbia, Maryland seeks an experienced, hands-on HR Generalist to support a broad range of human resources functions onsite, including onboarding, payroll administration, benefits coordination, compliance, workers' compensation, fleet administration, and HR process improvement for both office and field staff.

The ideal candidate is organized, detail-oriented, with 5+ years in HR, strong knowledge of employment laws, and experience in payroll and benefits.

Qualifications

• 5+ years HR Generalist-level experience.
• Experience with payroll, benefits, and leave administration.
• Strong knowledge of employment laws and HR best practices.

Responsibilities

• Manage day-to-day HR operations including onboarding, offboarding, records, compliance, and HR program administration.
• Coordinate payroll changes (hires, terminations, compensation changes, deductions, garnishments, child support, status updates).
• Maintain confidential HR, payroll, benefits, workers' comp, and fleet records per regulations.
• Partner with third-party payroll/benefits/retirement admins to administer programs.
• Administer benefits and retirement programs (enrollments, contributions, loans, withdrawals, communications).
• Serve as primary contact for payroll, benefits, policies, HR matters, coordinating with internal teams and third parties.
• Support employee relations to maintain a positive work environment.
• Manage workers' compensation claims from reporting to resolution.
• Oversee fleet administration (registrations, plates, insurance docs, citations).
• Provide operational support to field technicians (uniforms, IDs, resources).
• Identify and implement process improvements to enhance efficiency and employee experience.

Skills

Employee relations

Payroll coordination

Benefits administration

Compliance knowledge

HR policies

Communication skills

Confidentiality

Education

Bachelor's degree in HR, Business Administration, or related field

Tools

ADP payroll systems

Microsoft Office Suite

Job description

Our client, Quick Servant, is seeking an experienced, hands‑on HR Generalist to support their team in Columbia, Maryland. This onsite role is responsible for managing a wide range of human resources functions, including employee relations, onboarding, payroll administration, benefits coordination, compliance, workers' compensation, fleet administration, and HR process improvement.

The ideal candidate is organized, detail-oriented, and comfortable working in a fast‑paced operational environment supporting both office and field employees. This position serves as a trusted resource for employees and managers and plays a key role in maintaining a positive workplace culture.

Key Responsibilities

• Manage day‑to‑day HR operations, including employee onboarding, offboarding, personnel records, compliance, and HR program administration
• Coordinate all payroll and employee‑related changes, including new hires, terminations, compensation changes, deductions, garnishments, child support orders, and employee status updates
• Maintain accurate and confidential HR, payroll, benefits, workers' compensation, and fleet records in compliance with company policies and applicable federal, state, and local regulations
• Partner with third‑party payroll, benefits, and retirement plan administrators to ensure the effective administration of employee programs.
• Administer employee benefits and retirement programs, including enrollments, contribution changes, loan requests, withdrawals, and employee communications
• Serve as a primary point of contact for employee inquiries related to payroll, benefits, policies, and HR matters, partnering with internal teams and third parties
• Support employee relations efforts by providing guidance to employees and managers, helping maintain a positive and productive work environment
• Manage workers' compensation claims from initial reporting through resolution, including documentation, communication with insurance carriers, and employee follow‑up
• Oversee fleet administration activities, including vehicle registrations, license plates, insurance documentation, and citation management, ensuring accurate and up‑to‑date records
• Provide operational support to field technicians, including coordination of uniforms, identification cards, and other required resources.
• Identify and implement process improvements that enhance efficiency, accuracy, and the overall employee experience.

Qualifications:

• Minimum of 5 years of Human Resources experience in a Generalist or related HR role
• Strong working knowledge of employment laws, HR best practices, and employee relations
• Experience supporting payroll, benefits, and leave administration
• Proficiency with Microsoft Office Suite
• Excellent organizational skills with strong attention to detail and accuracy
• Strong communication, interpersonal, and problem‑solving skills
• Ability to handle sensitive and confidential information with professionalism and discretion

Preferred

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Experience with ADP payroll systems
• Experience supporting employees in a service, construction, manufacturing, or skilled trades environment
• 100% employer paid medical, vision and dental coverage
• 401(k) with employer matching
• Paid vacation and sick leave

Compensation:

The anticipated salary range for this position is between $70,000 and $80,000. Salary will be determined based on experience, education, and other factors.

Quick Servant specializes in all aspects of heating, cooling and ventilation services, as well as commercial refrigeration, cooking equipment and building maintenance. They are committed to delivering exceptional service to their customers while fostering a collaborative and supportive work environment.

Our client, Quick Servant, is an equal opportunity employer, and they value diversity at their company. They do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, disability status, or any other protected characteristic or status. Disabled applicants may request any reasonable accommodation needed to enable them to complete the application process.