HR Generalist

Centricity Research; California (MO); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Enhanced EAP

Flexible PTO

Education reimbursement

401(k) / RRSP match

Job summary

Centricity Research is seeking an HR Generalist to support employees in Canada and the United States across onboarding, benefits, leaves, employee relations, HR reporting, compliance, and process improvement.

This fully remote role welcomes candidates in Canada or the US, with core Eastern Time hours; you’ll partner with the Director of People Operations to drive a collaborative, data-driven People team.

Qualifications

• 3–5 years of progressive Human Resources or People Operations experience.
• Hands-on experience across onboarding, HR administration, benefits, leaves, employee relations, and compliance.
• Experience supporting U.S. employees or knowledge of U.S. employment practices is preferred.

Responsibilities

• Support leaders and employees across Canada and the U.S. throughout the employee lifecycle.
• Be an approachable, trusted resource on HR policies, employee relations, benefits, leaves, and employment practices, escalating complex matters when appropriate.
• Manage onboarding, offboarding, employee records, HRIS updates, benefits administration, leave coordination, and compliance activities.
• Support workplace investigations, performance matters, and manager coaching with care and sound judgment.
• Prepare workforce reports and use People data to identify trends and support decisions.

Skills

HR generalist experience

Onboarding

HR administration

Benefits management

Leaves management

Employee relations

Compliance

HRIS (Rippling)

Data/HR analytics

Education

HR designation (asset)

Tools

Rippling

Job description

Centricity Research is one of North America's largest clinical research networks and a fully centralized Integrated Research Organization (IRO). We conduct Phase I-IV clinical trials across more than 35 therapeutic areas, partnering with leading pharmaceutical, biotechnology, and medical device companies to advance healthcare through innovative clinical research. Join our growing team and build a rewarding career while helping bring new treatments to patients.

About the role

At Centricity Research, our people are at the heart of everything we do. We're looking for an HR Generalist who pairs approachable, thoughtful employee support with strong operational follow-through and a desire to improve how HR work gets done.

Working closely with the Director of People Operations, you'll support employees across Canada and the United States throughout the employee lifecycle. Your work will span onboarding, benefits, leaves, employee relations, HR reporting, compliance, and process improvement.

This is a fully remote role open to candidates residing in Canada, with regular availability during core Eastern Time business hours preferred. You'll thrive here if you're collaborative, practical, adaptable, and comfortable balancing sensitive conversations with detailed administrative work.

What you'll do

• Support leaders and employees across Canada and the U.S. throughout the employee lifecycle.
• Be an approachable, trusted resource on HR policies, employee relations, benefits, leaves, and employment practices, escalating complex matters when appropriate.
• Manage onboarding, offboarding, employee records, HRIS updates, benefits administration, leave coordination, and compliance activities.
• Support workplace investigations, performance matters, and manager coaching with care and sound judgment.
• Prepare workforce reports and use People data to identify trends and support decisions.
• Improve workflows using HR technology, automation, and AI tools where they add value.
• Partner with the Director of People Operations on audits, policies, compliance, and organizational projects.
• Provide occasional Talent Acquisition backup and contribute to a collaborative, responsive People team.

You Might Be a Great Fit If You:

• You have 3-5 years of progressive Human Resources or People Operations experience.
• You have hands-on experience across onboarding, HR administration, benefits, leaves, employee relations, and compliance.
• Experience supporting U.S. employees or knowledge of U.S. employment practices is preferred, but not required; you are motivated and able to learn.
• You build trust naturally and provide warm, thoughtful, and responsive support to employees and leaders.
• You're collaborative, adaptable, and comfortable coaching managers through day-to-day employee matters.
• You're organized, detail-oriented, and able to manage competing priorities in a fast-paced environment.
• You enjoy working with data and using HR technology, automation, and AI to improve processes.
• Communicate clearly, maintain confidentiality, and exercise sound judgment with sensitive information.
• Experience with workplace investigations, Rippling or another HRIS, recruitment support, or an HR designation is considered an asset.

Why Centricity Research?

Our Mission

We connect people to scientific advancements through groundbreaking research within a deeply human experience.

Our Core Values

• Quality : We aim for excellence and integrity in everything we do - because lives depend on it.
• Care : We show up for each other, our customers, and our mission - always going the extra mile.
• Be the Change You Seek : We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
• One Team : We collaborate, support one another, and succeed together.
• Grow for Good : We grow with purpose - to expand access to research and improve global health.
• Own It : We take initiative, deliver results, and follow through - with passion and accountability.
• Comprehensive health, dental, and vision insurance
• Enhanced EAP - mental health support
• Flexible PTO + paid holidays
• Continuing education reimbursement
• 401(k) / RRSP with company match and immediate vesting

We’re an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and will provide accommodations during the hiring process upon request.