HR Coordinator — Data-Driven Payroll & Compliance

Serena & Lily; San Francisco (CA); On-site; USD 73,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

PTO and holidays

Job summary

Serena & Lily is seeking an entry-level HR Coordinator to join our Human Resources team. This role supports payroll, HR data analysis, and the administration of HR processes with accuracy and discretion.

You will assist with recruitment coordination, maintain employee records, and develop process improvements based on data and insights to drive people operations forward. Ideal candidates have experience in ecommerce, retail, or customer service environments and a proactive, data-driven mindset.

Qualifications

• Background in ecommerce, retail, or customer service.
• Attention to detail and accuracy-focused.
• Strong organizational skills and ability to multitask.
• Ability to follow directions and translate into actionable tasks independently.
• Comfort working with spreadsheets and basic data entry.
• Clear verbal and written communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Reliability and strong work ethic.
• Professionalism and ability to handle confidential information.
• Willingness to learn, ask questions, and receive feedback.

Responsibilities

• Support payroll administration, including processing employee records, verifying data accuracy, and coordinating with payroll partners.
• Manage HR documentation and maintain employee records with meticulous attention to detail and compliance requirements.
• Collect, organize, and analyze HR data (headcount, turnover, hiring metrics) to support decision-making and identify trends.
• Assist with recruitment coordination, including job posting, applicant tracking, interview scheduling, and onboarding.
• Manage mail distribution and correspondence routing for HR department.
• Process wage garnishments and ensure compliance with garnishment orders and legal requirements.
• Support unemployment claims administration, including responding to claims, gathering documentation, and liaising with state agencies.
• Administer employee training programs, including scheduling, enrollment tracking, completion documentation, and compliance reporting.
• Develop process improvements and present recommendations based on data and insights.
• Execute HR policies and procedures with consistency and clear communication across the organization.
• Handle ad hoc HR projects and respond independently to evolving business needs.

Skills

Attention to detail

Organizational skills

Communication skills

MS Office

Data entry

Reliability

Confidentiality

Tools

HRIS

ATS

Payroll software

MS Office

Job description

Serena & Lily is seeking an entry-level HR Coordinator to join our Human Resources team. This role supports payroll, HR data analysis, and the administration of HR processes with accuracy and discretion.

You will assist with recruitment coordination, maintain employee records, and develop process improvements based on data and insights to drive people operations forward. Ideal candidates have experience in ecommerce, retail, or customer service environments and a proactive, data-driven mindset.