Human Resources Operations Associate

Bvlgari; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Bvlgari is seeking an HR Operations Analyst to act as a key operations owner, connecting across HR teams and ensuring processes run accurately and efficiently throughout the employee lifecycle. The role administers workflows, maintains data and documentation, and drives continuous improvement through HR technology and AI tools.

Reporting to HR leadership, you will manage onboarding/offboarding, data integrity, reporting, and cross-functional collaboration with Talent Acquisition, HRBPs and Total

Qualifications

• 2–3 years of Human Resources experience, preferably in a retail environment.
• Exceptional attention to detail, accuracy and organization with urgency, accountability and ownership to manage multiple priorities and deadlines.
• Demonstrated initiative, resourcefulness and practical problem-solving; tenacious in follow-up with stakeholders to drive work to completion.
• Excellent written and verbal communication with strong interpersonal skills and a collaborative, can-do mindset.
• Adaptable and quick to learn in a fast-paced environment, driven by curiosity and continuous improvement.
• Strong knowledge of HR systems, data reporting and Microsoft Office (Excel, Word, PowerPoint, OneDrive), with the ability to leverage generative AI and prompts to streamline workflows.
• High degree of confidentiality and sound judgment in handling sensitive documentation and compliance-related tasks.

Responsibilities

• Own the administration and processing of employee lifecycle transactions across HR systems, ensuring accurate approvals and timely updates.
• Prepare and maintain employment letters, action forms and related materials with accuracy and consistency.
• Serve as a first-line HR Operations resource for inquiries, escalating complex matters as needed.
• Manage data corrections, probation tracking and transaction records to ensure compliance and traceability.
• Administer onboarding and offboarding, coordinating documentation and system access for a seamless experience.
• Collaborate with Talent Acquisition, HR Business Partners and managers to ensure smooth start for new hires and required documents.
• Identify operational gaps, escalate risks and propose process improvements to boost efficiency and employee experience.
• Maintain accurate employee and organizational data in HR systems and reporting structures.
• Conduct data audits, resolve discrepancies and coordinate with stakeholders to resolve issues.
• Coordinate HR reporting and data requests with timely, accurate delivery.
• Maintain HR organizational charts reflecting current structures and changes.
• Analyze trends in data/process inefficiencies and implement improvements for accuracy and efficiency.
• Keep confidential files and documentation compliant with policies and retention standards.
• Administer and update the Employee Handbook and related templates, forms and guidance.
• Support legal, compliance and audit requests through document retrieval and production.
• Coordinate immigration and relocation administration with HR partners.
• Liaise with external vendors and internal teams to coordinate processes.
• Provide support across HR functions for effective coordination.
• Manage central HR mailbox and shared channels with timely responses and escalation.
• Maintain HR trackers, resources and annual calendar for key people cycles.
• Coordinate HR meetings and logistics.
• Seek opportunities to simplify and automate recurring processes using AI and digital tools.

Skills

HR experience

Attention to detail

Organization

Communication

Problem solving

Adaptability

Learning agility

Confidentiality

HR systems

Microsoft Office

AI workflow awareness

Tools

Microsoft Office

Job description

Position

The HR Operations Analyst is a key operational owner and connector across the Human Resources team, ensuring people's processes move accurately, efficiently, and consistently across the full employee lifecycle. Working across HR Business Partners, Talent Acquisition, Talent Development & Engagement, and Total Rewards, the role independently administers workflows, maintains data and documentation, and drives continuous process improvement through HR technology and AI tools.

Job responsibilities

• Own the administration and processing of employee lifecycle transactions, including hires, internal mobility, promotions, compensation changes, organizational updates, leaves and terminations, ensuring accurate approvals, documentation and timely updates across HR systems
• Prepare and maintain employee documentation, employment letters, action forms and related materials, ensuring accuracy, consistency and timely completion
• Serve as a first-line HR Operations resource for employee and manager inquiries related to HR processes, policies, documentation and systems, escalating complex matters as appropriate
• Manage employee data corrections, probation tracking and transaction records, ensuring appropriate follow-through, recordkeeping and compliance with internal standards
• Manage the day-to-day administration of onboarding and offboarding, coordinating required documentation, system access, notifications and follow-up to ensure a seamless and organized employee experience
• Partner with Talent Acquisition, HR Business Partners, hiring managers, Retail Training and other stakeholders to ensure new hires are fully prepared for a successful start, including the timely completion and tracking of required employment documentation, including tax forms, direct deposit, confidentiality documents, policy acknowledgements and employment eligibility verification requirements
• Identify and resolve operational gaps or issues, escalating risks as appropriate, and proactively recommend process improvements to enhance efficiency and the employee experience
• Administer and maintain employee and organizational data within HR systems, ensuring accuracy, integrity and timely updates to employee information and reporting structures
• Conduct data audits, identify discrepancies and recurring issues, and partner with relevant stakeholders to resolve them
• Coordinate recurring and ad hoc HR reporting and organizational data requests, ensuring timely and accurate delivery of information
• Maintain HR organizational charts, ensuring they accurately reflect current structures, reporting relationships and changes
• Identify trends and root causes of data or process inefficiencies and recommend improvements to enhance accuracy, operational efficiency and data integrity
• Maintain accurate, organized and confidential employee files, HR documentation and shared resources in accordance with company policies, record-retention requirements, audit standards and applicable compliance obligations
• Administer the Employee Handbook, coordinating updates and distribution with HR leadership and relevant stakeholders
• Maintain HR templates, standard letters, forms, process documentation, FAQs and employee-facing guidance to promote consistency and support employee self-service
• Support legal, compliance and audit requests through the coordination of document retrieval, preservation and file production
• Coordinate the administrative aspects of employee immigration and relocation processes in partnership with HR Business Partners
• Liaise with external HR vendors and internal partners to coordinate employee-related processes
• Provide operational and administrative support across HR Business Partnering, Talent Acquisition, Talent Development & Engagement, Total Rewards, Payroll and other HR functions, ensuring effective coordination
• Manage and triage the central HR mailbox and shared employee-service channels, ensuring timely responses and appropriate escalation of inquiries
• Maintain HR trackers, shared resources, process documentation and the annual HR calendar covering key people cycles, including performance, engagement, benefits, policy
• Coordinate HR meetings, materials and departmental logistics
• Proactively identify opportunities to simplify, streamline and automate recurring HR processes, leveraging HR technology, AI and digital tools to improve operational efficiency

Profile

• 2-3 years of Human Resources- preferably in a retail environment
• Exceptional attention to detail, accuracy, and organization, with a strong sense of urgency, accountability, and ownership to manage multiple priorities and deadlines
• Demonstrated initiative, resourcefulness, and practical problem-solving skills; tenacious in following up with stakeholders to drive work and information through to completion
• Excellent written and verbal communication skills paired with strong interpersonal abilities and a collaborative, positive, can-do mindset
• Adaptable and quick to learn in a fast-paced environment, driven by curiosity, learning agility, and a continuous-improvement focus
• Strong knowledge of HR systems, data reporting, and Microsoft Office (Excel, Word, PowerPoint, OneDrive), combined with the ability to leverage generative AI and prompts to streamline workflows
• High degree of confidentiality, sound judgment, and independence in managing sensitive documentation, process controls, and compliance-related administrative tasks