HR Coordinator

CTDI; Jeffersonville (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health, Dental, Vision, & Prescription Coverage

Paid holidays, vacation, & sick/personal time

Job summary

CTDI in Jeffersonville is looking for a Human Resources Representative to manage attendance, assist hiring processes, and ensure a positive employee experience. The ideal candidate will excel in communication and have a keen attention to detail. Responsibilities include maintaining records, responding to HR inquiries, and supporting new employee onboarding.

This is a full-time role with an inclusive workplace culture and offers benefits like health insurance and vacation time.

Qualifications

• Strong communication and interpersonal skills.
• Ability to maintain confidentiality.
• Experience with payroll processing and HR functions.

Responsibilities

• Track and gather attendance data.
• Act as a point of contact for HR-related concerns.
• Process payroll changes and maintain records.

Skills

Interpersonal skills

Confidentiality

Problem-solving

Communication skills

Detail-oriented

Computer proficiency

Education

High school diploma or equivalent

Bachelor’s degree in a related field

Tools

Microsoft Office

Kronos

UKG

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Responsibilities

• Track and gather attendance data from Kronos; follow up with employees as needed and draft attendance warnings.
• Operate, maintain and keep records of the designated Branch “Absence Line” and communicate staffing concerns with the HR Department and Branch management.
• Ensure the proper and accurate uploading and filing of HR documents into Share Point and UltiPro.
• Be an initial point of contact for employee human resources concerns by answering basic questions and/or providing guidance to the proper department (e.g. payroll questions, benefits, vacation policy, etc.).
• Support Workforce Operations Recruitment Team and Branch Ambassadors to ensure a smooth new employee experience by answering onboarding questions, validating new badges function properly and ensuring employees are properly oriented to their new environment.
• Assist employees with initial access to the employee self‑serve portal and complete password resets.
• Communicate with Branch HR Team on matters requiring more detailed attention regarding Payroll, Benefits, Leave of Absence and Employee Relations.
• Ensure required legal postings and HR information is properly displayed throughout the branch.
• Process payroll change notices (PCNs) and updates in UltiPro.

Required Skills & Experience

• Effective interpersonal skills, with the ability to communicate, motivate, and influence individuals.
• Ability to maintain confidentiality when dealing with sensitive information.
• Effective problem‑solving abilities and decision‑making skills, with a strategic mindset and a focus on results and continuous improvement.
• Strong written and verbal communication skills.
• Detail‑oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Ability to work independently and exercise sound judgement.
• Computer proficiency, including Microsoft Office.
• Competencies: Action Oriented, Adaptability, Approachability, Collaborative Efforts, Customer Focus, Decision Quality, Ethics & Values, Follow‑up, Organizing, Priority Setting, Problem Solving, Process Management, and Time Management.

Preferred Skills & Experience

• Previous experience in a Human Resources capacity.
• Previous experience working in a high‑volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
• Experience working with UKG and Kronos.
• Experience working with temporary staff.

Educational Requirements

• High school diploma or equivalent. Bachelor’s degree preferred in a related field.

Physical Demands & Working Conditions

• Warehouse environment.

Perks & Company Culture

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team‑oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

Working Days

• Monday (Required)
• Tuesday (Required)
• Wednesday (Required)
• Thursday (Required)
• Friday (Required)

Equal Employment Opportunity

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.