Sr HR Generalist

CTDI; Jeffersonville (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Weekly pay every Thursday

Monthly Incentive Bonus

Health, Dental, Vision, & Prescription Coverage

Paid holidays, vacation, & sick/personal time

Job summary

A leading telecommunications service provider seeks a Senior Human Resources Generalist in Jeffersonville, IN. This role centers on enhancing operational efficiency and employee relations. You'll collaborate with branch leadership, manage HR processes, and ensure a supportive workplace environment. The ideal candidate has 2-3 years of HR experience and a relevant degree, plus strong communication and problem-solving skills. Competitive compensation and benefits offered in this onsite role.

Qualifications

• 2-3 years of experience in Human Resources.
• Understanding of State and Federal employment laws.
• Experience handling employee relations issues while maintaining confidentiality.

Responsibilities

• Partner with branch leadership to support business initiatives.
• Support daily HR operations including processing status changes.
• Be a point of contact for employee HR concerns.

Skills

Employee relations

Problem-solving

Verbal communication

Decision-making

Organizational skills

Interpersonal skills

Strategic approach

Education

Bachelor’s degree in human resources or related field

Tools

UKG

Kronos

Microsoft Office

Job description

3 days ago Be among the first 25 applicants

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US employees in over 60 world-class US operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

The Senior Human Resources Generalist will be responsible for addressing Human Resources concerns within their respective branch. This individual will be focused on supporting the human capital element of the business and mitigating risk to the branch, while also supporting its operational efficiencies. This role is key in supporting the change in HR mindset from a reactive, employee relations–only role to a positive, pro‑active, collaborative, solution‑based team that is an integral part of the business. The goal is to make the branch management teams better leaders, create better environments and ensure CTDI is an employer of choice.

This is an onsite position.

Responsibilities

• Partner with branch leadership in supporting and addressing site business initiatives, issues & challenges in their respective capacity.
• Support the daily HR operations of the branch – processing status changes, tracking attendance, Kronos issues, etc.
• Address lower grade employee relations matters as necessary – i.e. attendance, performance management, conduct, etc. – ensuring documentation is consistent, thorough and accurate.
• Support HR Manager in conducting higher grade investigations.
• Be a point of contact for employee human resources concerns by answering questions and providing guidance – i.e. payroll questions, health plan options during open enrollment, vacation policy, etc.
• Support Workforce Operations Recruitment Team and Branch Ambassador to ensure a smooth new employee experience, including ensuring proper new hire documentation is collected and properly submitted.
• Assist HR Manager in compiling People Metrics within the branch such as turnover/issues/safety, etc. and work with Regional General Manager to develop solutions.
• Suggest training needs such as leadership, safety, employee relations, sexual harassment, etc. to regional General Manager.
• Working under the direction of HR Manager, assist in implementing new policies, procedures and protocols into the branch.
• Process payroll change notices (PCNs) and updates in UltiPro, as necessary.
• All other duties assigned.

Required Skills And Experience

• 2-3 years of experience in Human Resources.
• Exposure to different HR areas of specialization (i.e. Total Rewards, Talent Management, etc.).
• Proficient in handling employee relations issues while maintaining confidentiality with sensitive information.
• Understanding of State and Federal employment laws.
• Skilled in problem‑solving and decision‑making, with a strategic approach and a commitment to achieving results through continuous improvement.
• Effective interpersonal skills, demonstrating skillful communication, motivation, and influence with individuals.
• Detail‑oriented and organized, adept at prioritizing tasks and managing multiple projects concurrently.
• Strong written and verbal communication skills.
• Ability to work independently and exercise sound judgement.
• Strong computer skills, including a high level of proficiency in Microsoft Office.
• Competencies: Action Oriented, Approachability, Conflict Management, Collaboration, Customer Focus, Decision Quality, Ethics & Values, Interpersonal Savvy, Listening, Organizing, Priority Setting, Problem Solving, Sizing Up People, and Understanding Others.
• Experience working with UKG and Kronos.
• Experience working with temporary staff.

Educational Requirements

• Bachelor’s degree in human resources or in a related field or equivalent hands‑on experience.

Physical Demands and Working Conditions

• Warehouse environment.
• May require travel.

Perks and Benefits

• Weekly pay every Thursday.
• Monthly Incentive Bonus.
• Positive, team‑oriented, inclusive workplace.
• Health, Dental, Vision, & Prescription Coverage.
• Paid holidays, vacation, & sick/personal time.

Benefits

• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Life insurance.
• Disability insurance.
• Employee assistance program.
• Flexible spending account.
• Tuition reimbursement.

Work Authorization

• United States (Required).
• Must be 18 years of age.

Working Days

• Monday (Required).
• Tuesday (Required).
• Wednesday (Required).
• Thursday (Required).
• Friday (Required).

Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.