2nd Shift Production Supervisor

CTDI; Coatesville (Chester County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Monthly Incentive Bonus

Health, Dental, Vision, & Prescription Coverage

Paid holidays, vacation, & sick/personal time

401(k)

Life insurance

Disability insurance

Flexible spending account

Tuition reimbursement

Job summary

CTDI in Coatesville, PA, seeks a supervisor to oversee production operations. This role requires leadership experience in a materials/distribution environment and involves managing daily KPIs while ensuring quality production. The supervisor will handle employee training, task assignment, and effective communication with management. Benefits include weekly pay, health insurance, 401(k), and a positive work environment. This is an on-site position requiring US work authorization and candidates must be 18 or older.

Qualifications

• 1+ years of leadership experience in a materials/distribution environment preferred.
• Capable problem-solving skills and decision-making capabilities.
• Detail-oriented and organized with ability to prioritize tasks.
• Strong leadership and interpersonal abilities.
• Capacity to engage with customers professionally.

Responsibilities

• Supervises workers operating production machinery and performing quality control.
• Schedule and assign tasks to workers and troubleshoot issues.
• Responsible for meeting daily Key Performance Indicators.
• Maintain consistent production quality by monitoring performance metrics.
• Communicate effectively with management and customers.

Skills

Leadership experience

Problem-solving skills

Detail-oriented

Strong communication

Customer engagement

Microsoft Office proficiency

Education

Associate degree or equivalent experience

Tools

UKG

Kronos

Job description

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Shift: Tuesday - Friday 1:00PM - 9:00PM and Saturday 9:00AM - 5:00PM

Duties And Responsibilities

• Supervises workers that operate production machinery, assemble items, perform quality control, or package goods for shipment.
• Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Deliver clear and concise information during shift transition meetings, ensuring the next shift is prepared for success.
• Provide first level of support for any escalated issue during work shift.
• Maintain consistent production quality by monitoring departmental performance metrics.
• Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepare and administer daily performance feedback and reporting as required.
• Coordinates the flow of work through the department and ensures that department has sufficient levels of inventory to meet demand and is staffed appropriately.
• Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports.

Required Skills And Experience

• 1+ years of leadership experience, materials/distribution environment is preferred.
• Capable problem‑solving skills and decision‑making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement.
• Detail‑oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Strong computer skills, including proficiency in Microsoft Office.

Preferred Skills And Experience

• Previous experience working in a high‑volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation an plus.
• Supervising temporary staff.
• Experience working with UKG and Kronos.
• General knowledge of OSHA Standards.

Educational Requirements

• Associate degree preferred or equivalent work experience.

Physical Demands and Working Conditions

• Warehouse environment.

Benefits

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team‑oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Work Authorization

• United States (Required)
• Must be 18 years of age

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.

This position does not qualify for visa sponsorship.