HR & Client Operations Coordinator

SustainableHR PEO & Recruiting; Madison (WI); On-site; USD 55,000 - 65,000; Full time

Job summary

SustainableHR PEO & Recruiting is seeking an HR & Client Operations Specialist to provide administrative and operational support to our PEO client base. You will handle onboarding/offboarding, HRIS administration, benefits support, compliance coordination, and onsite office administration, collaborating with clients, employees, and vendors.

The role requires independent management of duties, prioritization of tasks, and escalation when needed, with a focus on smooth day-to-day operations and

Qualifications

• 1-3 years of experience in human resources, benefits, payroll, office administration, client service, PEO operations, or a related business environment.
• Experience working with multiple clients, employees, or business units is preferred.
• Associate's or bachelor's degree in human resources, business administration, or a related field preferred.

Responsibilities

• Serve as a primary administrator of the HR inbox and main phone line.
• Respond to routine HR, benefits, payroll, HRIS, and employment-related questions from clients and worksite employees.
• Provide general guidance regarding established policies, procedures, benefit programs, onboarding requirements, and routine employment practices.
• Research routine questions and determine whether the issue can be resolved independently or should be escalated to another team member.
• Assist with routine compliance administration including required training, labor law postings, employment documentation, and HRIS record maintenance.

Skills

HR experience

Benefits experience

Payroll experience

Office administration

Client service

PEO operations

Multi-client environment

Education

HR/Business degree

Tools

Microsoft Office

HRIS software

Payroll software

Monday.com

Job description

SustainableHR PEO & Recruiting is seeking an HR & Client Operations Specialist to provide administrative and operational support to our PEO client base. You will handle onboarding/offboarding, HRIS administration, benefits support, compliance coordination, and onsite office administration, collaborating with clients, employees, and vendors.

The role requires independent management of duties, prioritization of tasks, and escalation when needed, with a focus on smooth day-to-day operations and