HR Case Manager

LBAPS; New York (NY); On-site; USD 34,000 - 41,000; Full time

Job summary

LBAPS in Brooklyn, NY is seeking an HR Case Manager to coordinate recruiting, onboarding, and staff support. You will work closely with managers, clinical teams, and administrative staff to keep records organized and communications clear.

This role handles intake operations, confidential employee files, and helps vendors and families navigate HR processes, with a focus on timely, compliant staff placement.

Qualifications

• At least 1 year of HR, recruiting, employee relations, or similar role.
• Strong communication skills and a professional, approachable manner.
• Strong organizational skills and ability to manage competing priorities.
• Sound judgment handling confidential information and resolving problems.
• Proficiency with Microsoft Office and other computer applications.
• Familiarity with HR best practices and compliance guidelines.

Responsibilities

• Recruit and interview administrative, clinical, and support staff, including RBTs and BCBAs.
• Coordinate with department managers to address staffing needs and keep hiring efforts moving.
• Support onboarding, offboarding, and employee inquiries, ensuring paperwork and follow-ups are completed.
• Manage HR cases and maintain accurate, confidential employee records.
• Assist with intake operations and communication between families and providers.
• Build relationships with candidates and recruiting sources, and collaborate with Operations and Payroll on employee-related needs.

Skills

HR experience

Communication skills

Organization

Confidentiality

MS Office proficiency

HR best practices

Tools

Microsoft Office

Job description

Location: Brooklyn, NY | Schedule: Full-Time | Salary: $25-$30 per hour

About LBAPS

LBAPS provides Applied Behavior Analysis (ABA) services to children and families throughout New York and New Jersey. Our HR and administrative teams help keep staff supported and services coordinated so children can receive the care they need.

About the Role

LBAPS is hiring an HR Case Manager to coordinate recruiting, employee support, and staffing needs. You’ll conduct interviews, help employees through onboarding, and keep records and communication organized while working closely with managers, clinical teams, and administrative staff.

Key Responsibilities

• Recruit and interview administrative, clinical, and support staff, including Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs).
• Coordinate with department managers to address staffing needs and keep hiring efforts moving.
• Support onboarding, offboarding, and employee inquiries, ensuring paperwork and follow-ups are completed.
• Manage HR cases and maintain accurate, confidential employee records.
• Assist with intake operations and communication between families and providers.
• Build relationships with candidates and recruiting sources, and collaborate with Operations and Payroll on employee-related needs.

Qualifications

• At least 1 year of experience in HR, recruiting, employee relations, or a similar role.
• Strong communication skills and a professional, approachable manner.
• Strong organizational skills and follow-through, with the ability to manage competing priorities.
• Sound judgment when handling confidential information and resolving problems.
• Proficiency with Microsoft Office and other computer applications.
• Familiarity with HR best practices and compliance guidelines.