HR Business Partner — Multi-Site Food Service

Aramark; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

Aramark is seeking an experienced HR Manager to serve as the dedicated HR Business Partner for our food service operation at a premier New York City financial institution. This role owns the full range of HR functions for the account, including employee relations, labor relations, talent acquisition, performance management, training, and compliance.

You will advise account management, partner with leaders and employees, and lead initiatives across multiple client locations to strengthen

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 5-7+ years HR generalist experience, including experience within a unionized environment; multi-site experience preferred.
• Excellent communication and conflict-resolution skills; builds trust and credibility at all levels.
• Self-motivated and organized, with the ability to manage a diverse workload independently in a fast-paced environment.
• Demonstrates integrity, fairness, and accountability, with a genuine hospitality mindset.

Responsibilities

• Lead HR operations across multiple client locations, aligning with organizational and client goals.
• Partner with management to strengthen employee engagement, retention, and culture.
• Advise people leaders on employee relations, performance management, and disciplinary processes; review and resolve escalated cases.
• Deliver training programs, including onboarding, leadership development, and compliance training.
• Support new account and contract transitions, including employee presentations and onboarding of the incoming workforce.
• Partner with management on employee relations matters that may lead to disciplinary action, ensuring fair, consistent, and well-documented outcomes.
• Conduct investigations and resolve complex employee relations issues with discretion.
• Administer collective bargaining agreements including contract interpretation and grievances.
• Oversee talent acquisition, onboarding, performance management, and development initiatives for the account leaders.
• Counsel managers on reasonable accommodations and lead the interactive process in line with ADA, state, and local law.
• Analyze HR case activity, exit data, and employee feedback to identify training needs and recommend programs.
• Keep leaders informed of policy changes and legal developments to ensure compliance with federal, state, and local employment law.
• Ensure management is maintaining accurate, confidential, audit-ready HR documentation and records.

Skills

Excellent communication

Conflict resolution

Organizational skills

Hospitality mindset

Self-motivated

Education

Bachelor's degree in HR or related field

Job description

Aramark is seeking an experienced HR Manager to serve as the dedicated HR Business Partner for our food service operation at a premier New York City financial institution. This role owns the full range of HR functions for the account, including employee relations, labor relations, talent acquisition, performance management, training, and compliance.

You will advise account management, partner with leaders and employees, and lead initiatives across multiple client locations to strengthen