HR and Administrative Support, Dallas, GA

ARDEX Americas; Dallas (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid Time Off

11 Paid Holidays

401(k) with Company Match

Medical, Dental, and Vision Insurance

Disability, Life & AD&D Insurance

Wellness Programs

Tuition Assistance

Employee discounts

Pet Insurance options

Career growth opportunities

Job summary

ARDEX Americas seeks an HR & Administrative Support professional to provide day-to-day HR and administrative assistance at the Dallas, GA plant, with periodic travel to Mansfield, TX. This role balances HR duties with administrative tasks to support employees and leaders across operations.

You will handle onboarding, payroll support, employee communications, training records, and compliance while maintaining confidentiality and delivering excellent service in a fast-paced manufacturing setting.

Qualifications

• Minimum high school diploma with relevant work experience, or Associate degree in Human Resources, Business Administration, or a related field.
• Experience in manufacturing, warehouse, plant, or similar operational environment preferred.
• Strong customer service focus with ability to support employees and leaders at all levels.
• Excellent written and verbal communication skills, with ability to handle sensitive matters discreetly.
• Strong organizational skills, attention to detail, time management, and ability to manage competing priorities.
• Ability to work independently, exercise sound judgment, solve problems, and follow through.
• High integrity, professionalism, confidentiality, accountability, and teamwork.
• Proficiency with Microsoft Office (Word, Outlook, Excel, Teams).
• Experience with HRIS, payroll systems, applicant tracking systems, or Paylocity preferred.

Responsibilities

• Serve as first point of contact for plant employees regarding questions, policies, benefits, attendance, PTO, and programs.
• Support employee relations, workplace concerns, and investigations with plant leadership and Corporate HR.
• Coordinate onboarding, orientations, and 90-day follow-up discussions.
• Assist payroll and attendance processes, timecard review, PTO tracking, payroll submissions, and employee records.
• Maintain confidentiality and ensure policy compliance across HR processes.
• Coordinate plant training, compliance, records, and employee development.
• Assist with benefits administration and open enrollment activities.
• Support recruitment activities: interviews, communications, onboarding, and reporting.
• Provide plant administrative support including procurement and vendor management.

Skills

HR experience

Customer service

Organizational skills

Written & verbal communication

Discretion & confidentiality

Independent work & judgment

Microsoft Office

Teamwork & collaboration

Adaptability

Education

Associate degree in HR / Business Admin or related field

High school diploma

Tools

HRIS

Payroll systems

Applicant tracking systems

Paylocity

Job description

Job Description

ARDEX Americas (www.ArdexAmericas.com), part of the global ARDEX Group, has been setting the standard in high-performance building solutions for more than 75 years.

We are immediately hiring a HR & Administrative Support. This position provides both Human Resources and administrative support within a busy manufacturing environment, serving as a key resource for employees and leaders across our Dallas, GA and Mansfield, TX operations. This is a full‑time position located at our Dallas, GA plant, 356 Academy Dr, Dallas, GA 30132, with periodic travel our Mansfield, Texas plant.

This role is responsible for providing day-to-day HR and administrative support, while ensuring employees receive timely, professional, and confidential assistance regarding HR-related questions, concerns, policies, and employee programs.

If you're organized, detail-oriented, enjoy helping others, and take pride in supporting employees while keeping operations running smoothly, we'd love to hear from you!

What You’ll Do

Human Resources Support

• Serve as the first point of contact for plant employees regarding questions, concerns, policies, benefits, attendance, PTO, and employee programs
• Partner with plant leadership and Corporate Human Resources to support employee relations matters, workplace concerns, and investigations
• Coordinate temporary staffing activities, onboarding, new employee orientations, and 90‑day follow‑up discussions
• Support payroll and attendance processes, including timecard review, PTO and absence tracking, payroll submissions, and employee record maintenance
• Partner with plant leadership on employee discipline administration and help ensure the consistent application of policies and procedures
• Coordinate plant training activities and maintain training, compliance, certification, and employee development records
• Assist with workers’ compensation, OSHA, safety, environmental, and other compliance‑related documentation
• Prepare termination documentation and assist with administration of the termination process
• Assist with benefits administration, leave programs, open enrollment activities, and employee inquiries
• Maintain employee files, HR reports, spreadsheets, compliance documentation, and employee data within company systems
• Assist with employee communications, surveys, Lunch & Learn programs, recognition initiatives, wellness activities, service awards, and employee engagement programs
• Assist with recruitment activities by coordinating interviews, candidate communications, onboarding logistics, and recruitment‑related reporting and documentation
• Maintain confidentiality and ensure compliance with company policies, employment regulations, and workplace requirements
• Support additional HR projects and initiatives as assigned

Plant & Administrative Support

• Provide administrative and procurement support to plant leadership
• Serve as a resource for employee support items including uniforms, safety equipment, office supplies, plant supplies, and related employee resources
• Manage third‑party vendor relationships and related administrative activities, including janitorial services, copier services, and similar plant support functions
• Prepare reports, correspondence, spreadsheets, filing, and other administrative documentation
• Assist with plant communications by preparing and distributing notices and information
• Support employee events, recognition programs, wellness initiatives, and other plant activities
• Perform additional administrative, HR, and special project responsibilities as assigned

Required Experience

We’re looking for a dependable, engaging and energetic, service‑oriented professional who enjoys helping others, staying organized, and ensuring details are managed accurately and efficiently.

What You’ll Bring

• Human Resources and/or administrative experience required
• Human Resources experience in a manufacturing, warehouse, plant, or similar operational environment preferred
• Strong customer service focus with the ability to support employees and leaders at all levels
• Excellent written and verbal communication skills, including the ability to handle sensitive matters with discretion
• Strong organizational skills, attention to detail, accuracy, time management, and the ability to manage competing priorities
• Ability to work independently, exercise sound judgment, solve problems, and follow through on responsibilities
• High level of integrity, professionalism, confidentiality, accountability, responsiveness, and teamwork
• Strong proficiency with Microsoft Office, including Word, Outlook, Excel, and Teams
• Experience with HRIS, payroll systems, applicant tracking systems, or Paylocity preferred
• Working knowledge of employment and workplace regulations, including FMLA, ADA, EEOC, OSHA, workers' compensation, unemployment, and wage and hour requirements preferred
• Ability to work effectively in a fast‑paced manufacturing environment and adapt to changing business needs
• Demonstrates ARDEX Values: Fuel Passion, Drive Innovation, Embody Integrity, Embrace Responsibility, and Build Belonging

Requirements

• Minimum high school diploma with relevant work experience, or Associate degree in Human Resources, Business Administration, or a related field
• Valid driver's license required
• Ability to travel (at least quarterly) to Mansfield, Texas
• Ability to obtain and maintain appropriate travel identification (REAL ID or passport)
• Must be legally authorized to work in the United States

Benefits

• Generous Paid Time Off (PTO) and 11 Paid Holidays
• Paid Parental Leave to support growing families
• 401(k) with Company Match to help you save for retirement
• Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
• Company‑paid Disability, Life, and AD&D Insurance and Travel Assistance
• Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
• Tuition Assistance for Associate’s and Bachelor’s degrees
• Discounted Gym Memberships to support your fitness goals
• Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
• Supportive team environment with opportunities for growth and development

Be part of the team that’s Building Tomorrow

www.ardexamericas.com

At ARDEX, we value diversity, inclusion, and belonging. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed. We welcome applications from individuals of all backgrounds and experiences.

Keyword: HR, Human Resources Assistant, HR Administration, HR Generalist, HR Specialist