HR Analyst

CHI; Erlanger (KY); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Retirement Analyst to support the benefits administration for a vast network of employees. In this remote role, you will engage with retirement vendors and internal teams to ensure seamless administration of retirement plans. Your analytical prowess will be crucial in auditing data, resolving discrepancies, and enhancing processes. This position offers the opportunity to make a significant impact on the lives of over 150,000 employees and 25,000 providers across the nation. If you thrive in a collaborative environment and possess a strong background in retirement plans, this role is perfect for you.

Qualifications

• Bachelor’s degree in business or related field or equivalent experience required.
• Broad knowledge of retirement plans with at least two years of benefits experience.

Responsibilities

• Serve as the primary contact for retirement vendors and internal partners.
• Analyze retirement data and perform regular audits for data integrity.

Skills

Analytical Skills

Mathematical Skills

Financial Skills

Customer Service Orientation

Communication Skills

Education

Bachelor’s degree in business or related field

Five years of experience in employee retirement plans

Tools

Google Workspace

MS Excel

HRIS

Job description

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen both inside our hospitals and out in the community.

As a Retirement Analyst, you will support the overall service delivery related activities for the People Connections Benefits Administration Retirement work stream for the 2nd largest non-profit health system in the US. This role supports employee benefits for more than 150k employees and 25k providers in 21 states.

The position will provide analytical support for the CommonSpirit retirement plans (both the defined contribution and the defined benefit plans). In this role, the Analyst will work with retirement vendors in providing direction and guidance on day-to-day plan administration, operational matters, and employee inquiries. The Analyst will perform a variety of complex administrative and coordination activities, produce and audit reports, and implement processes to ensure accurate and cost-effective administration of CommonSpirit retirement plans, organization readiness, implementation, and post-implementation support.

Responsibilities

This is a Remote Position

Retirement Experience Highly Preferred

1. Serves as the primary customer service contact for Retirement vendors and internal partners with regard to CommonSpirit retirement plans.
2. Respond to complex Retirement inquiries or requests from internal partners, third party vendors, and CommonSpirit Health participants, e.g., interpretation of plan provisions, legal requirements, etc., consulting with Lead Analyst/Manager as needed.
3. Analysis of Retirement data and ability to identify issues through regular audits, including but not limited to new employees, vesting and match eligibility, deferrals, employment dates, status, etc.
4. Audit data passed to and from vendor partners (Willis Towers Watson and Fidelity Investments) to ensure data integrity and resolve discrepancies. Work with facilities as needed on data corrections.
5. Provide direction to vendor partners on customer service inquiries.
6. Work with People Connections System Support and retirement vendors to design, develop and test enhancements within internal and external systems.
7. Coordinate program and process changes with internal teams, Payroll, and vendor partners.
8. Monitor performance of all retirement-related programs.
9. Effectively identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, and usage.
10. Identify and initiate programming changes as needed, e.g., new retirement requirements due to collective bargaining agreements or confirmed programming errors.
11. Assist in the development of new plan initiatives and coordinate implementation of new provisions with retirement vendors.
12. Assist in creating and editing retirement communications.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

• Bachelor’s degree in business or related field; or a minimum of five years of progressively responsible experience related to implementing and administering employee retirement plans; or equivalent combination of education and experience.
• Broad knowledge of defined benefit and defined contribution retirement plans, with at least two years of experience in benefits.
• Strong analytical, mathematical, and financial skills, with two years of experience in a position requiring data manipulation expertise.
• Demonstrated ability to exercise independent initiative and judgment, identify and resolve problems, and prioritize workload to ensure timely and accurate results.
• Must be detail-oriented, organized and flexible; able to perform multiple, unrelated tasks accurately with minimal supervision and work under conditions of tight deadlines and frequent interruptions.
• Ability to work effectively in a collaborative environment; strong teamwork skills and strong customer service orientation.
• Excellent written and verbal communication skills. Excellent computer skills including Google Workspace, MS Excel, HRIS, and retirement administration programs.