Benefits and Welfare HR Analyst

CommonSpirit Health; Erlanger (KY); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking healthcare organization as a Benefits Administration Health and Welfare Analyst. In this remote role, you will provide analytical support for a vast network of employees and providers, ensuring the smooth administration of health and welfare plans. Collaborate with internal partners and vendors to enhance service delivery and tackle complex challenges in benefits administration. Your expertise will help shape a more equitable healthcare system, making a significant impact on the lives of many. If you are detail-oriented and thrive in a collaborative environment, this position offers a unique opportunity to contribute to meaningful change in healthcare.

Qualifications

• Bachelor’s degree or five years experience in Health and Welfare plans.
• Strong analytical, mathematical, and financial skills required.

Responsibilities

• Support service delivery for employee benefits for over 150k employees.
• Perform audits and resolve benefit eligibility issues.

Skills

Analytical Skills

Data Manipulation

Customer Service

Communication Skills

Organizational Skills

Education

Bachelor’s degree in business or related field

Five years of experience in Health and Welfare plans

Tools

Google Workspace

MS Excel

HRIS

Job description

Overview

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2300 clinics care sites and 137 hospital-based locations in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157000 employees 45000 nurses and 25000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care community benefits and unreimbursed government programs. Together with our patients physicians partners and communities we are creating a more just equitable and innovative healthcare delivery system.

Responsibilities

*This is a Remote opportunity

As a Benefits Administration Health and Welfare Analyst, you will support the overall service delivery related
activities for the People Connections Benefits Administration Health and Welfare work stream for the 2nd
largest non-profit health system in the US. This role supports employee benefits for more than 150k employees
and 25k providers in 21 states.

The position will provide analytical support for the CommonSpirit Health and Welfare plans. In this role, the
Analyst will work with the benefit outsourced provider in providing direction and guidance on day-to-day plan
administration, operational matters, and employee inquiries, The Analyst will perform a variety of complex
administrative and coordination activities; produces and audits reports; reviews and resolves benefit eligibility
issues, organization readiness, implementation and post implementation support.

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed
within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job
responsibilities required of employees assigned to this job. Employees may be required to perform other duties as
assigned.

• Serves as the primary customer service contact for the benefit vendors and internal partners with
  regard to CommonSpirit Health and Welfare plans.
• Respond to Health & Welfare inquiries or requests from internal partners, third party vendors and
• CommonSpirit Health participants, consulting with Senior Analyst/Manager as needed.
• Analysis of Health and Welfare data; ability to identify issues through regular audits, including but not
• limited to new employees, Qualified Life Event processing, employment changes, etc; ability to
  effectively communicate issues for correction
  Audit data passed to and from vendor partners/record-keepers to ensure data integrity and resolve
  discrepancies. Work with facilities as needed on data corrections.
• Provide direction to vendor partners on customer service inquiries.
• Work with People Connections System Support and Health and Welfare vendors to design, develop
  and test enhancements within internal and external systems.
• Coordinate and process changes with Payroll and vendor partners.
• Effectively identify and document business needs and objectives, current operational procedures,
  problems, input and output requirements, data scope, and usage.
• Identify and initiate programming changes as needed, e.g., new requirements due to collective
  bargaining agreements or confirmed programming errors.
• Assist in the development of new plan initiatives and coordinate implementation of new provisions
  with Health and Welfare vendors.
• Assist in creating and editing Health and Welfare communications.

Qualifications

Bachelor’s degree in business or related field; or a minimum of
five years of progressively responsible experience related to
implementing and administering employee Health and Welfare
plans; or equivalent combination of education and experience.

• Demonstrated analytical skills are required.
• Broad knowledge of Health and Welfare plans, with at least
  two years of experience in benefits
• Strong analytical, mathematical, and financial skills, with
  two years of experience in a position requiring data
  manipulation expertise.
• Demonstrated ability to exercise independent initiative and
  judgment, identify and resolve problems, and prioritize
  workload to ensure timely and accurate results.
• Must be detail-oriented, organized and flexible; able to
  perform multiple, unrelated tasks accurately with minimal
  supervision and work under conditions of tight deadlines
  and frequent interruptions.
• Ability to work effectively in a collaborative environment;
  strong teamwork skills and strong customer service
  orientation.
• Excellent written and verbal communication skills.
• Excellent computer skills including Google Workspace, MS
  Excel, HRIS and health and welfare administration
  programs.