HR AI Solutions Architect (Hybrid) - Copilots & Automation

Itron; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Accessibility accommodations

Inclusive workplace

Job summary

Itron is seeking a skilled AI Enablement professional to help design and deploy AI-powered HR solutions from Copilot Studio to knowledge repositories. You will collaborate with HR leaders, technical teams, and business stakeholders to enhance employee productivity and knowledge access in a hybrid Austin-based role.

You will design prompts, test scenarios, and workflows, ensure responsible AI practices, and deliver clear user guides while supporting adoption across the organization.

Qualifications

• Bachelor's degree in Data Science, Mathematics, Computer Science, HR Technology, Business Technology, Information Systems, or related field; or equivalent experience.
• Experience in technology, business systems, analytics, automation, HR technology, AI solutions, or related fields.
• Understanding of generative AI concepts and large language model capabilities.
• Experience using Microsoft 365, Power Platform, Copilot Studio, Azure AI services, or similar technologies.
• Experience gathering business requirements and translating them into technology-enabled solutions.

Responsibilities

• Assists in designing and configuring AI-powered solutions using approved enterprise platforms and tools.
• Supports the development of conversational agents, copilots, automation workflows, and knowledge-grounded AI experiences.
• Partners with HR leaders, business stakeholders, and employee experience teams to identify opportunities where AI can improve workforce productivity, employee experience, knowledge access, and operational efficiency.
• Creates prompts, instructions, knowledge structures, and test scenarios to improve AI solution performance.
• Performs solution testing, validation, evaluation, and user acceptance activities.
• Monitors solution usage and performance and identifies opportunities for optimization.
• Contributes to responsible AI reviews, governance processes, risk assessments, and documentation requirements.
• Develops user guides, training materials, and adoption resources.
• Participates in implementation projects and delivers assigned work within established timelines and quality expectations.
• Collaborates with technical and business teams to troubleshoot issues and resolve solution gaps.
• Maintains documentation related to architecture decisions, configurations, and operating procedures.
• Stays informed on emerging AI capabilities and recommends practical applications for business needs.

Skills

AI Solutions

Power Platform

Copilot Studio

Azure AI

Requirements gathering

Communication

Hybrid work

Education

Bachelor's degree or higher

Tools

Microsoft 365

Power Platform

Copilot Studio

Azure AI

Job description

Itron is seeking a skilled AI Enablement professional to help design and deploy AI-powered HR solutions from Copilot Studio to knowledge repositories. You will collaborate with HR leaders, technical teams, and business stakeholders to enhance employee productivity and knowledge access in a hybrid Austin-based role.

You will design prompts, test scenarios, and workflows, ensure responsible AI practices, and deliver clear user guides while supporting adoption across the organization.