HR AI Solutions Architect — Hybrid (Austin)

Itron, Inc.; Austin (TX); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Itron, Inc. is seeking an HR AI Enablement professional to shape the future of work through AI-powered tools and experiences. You will collaborate with HR leaders, technical teams, and stakeholders to implement copilots, knowledge graphs, and automation that boost employee effectiveness and knowledge access.

The role emphasizes responsible AI, governance, and enterprise usability as we deliver scalable solutions across the organization. Hybrid work aligns with Itron’s Austin, TX location.

Qualifications

• Bachelor’s degree in Data Science, Mathematics, Computer Science, HR Technology, Business Technology, Information Systems, or related field.
• Experience in technology, business systems, analytics, automation, HR tech, AI solutions, or related fields.
• Understanding of generative AI concepts and large language model capabilities.
• Experience using Microsoft 365, Power Platform, Copilot Studio, Azure AI services, or similar technologies.
• Experience gathering business requirements and translating them into technology-enabled solutions.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to translate business requirements into technical solution concepts.
• Demonstrated ability to manage multiple priorities and meet deadlines.
• Able to work on a hybrid schedule connected to Itron’s Austin, TX location.

Responsibilities

• Assists in designing and configuring AI-powered solutions using approved enterprise platforms and tools.
• Supports the development of conversational agents, copilots, automation workflows, and knowledge-grounded AI experiences.
• Partners with HR leaders, business stakeholders, and employee experience teams to identify opportunities where AI can improve workforce productivity, employee experience, knowledge access, and operational efficiency.
• Creates prompts, instructions, knowledge structures, and test scenarios to improve AI solution performance.
• Performs solution testing, validation, evaluation, and user acceptance activities.
• Monitors solution usage and performance and identifies opportunities for optimization.
• Contributes to responsible AI reviews, governance processes, risk assessments, and documentation requirements.
• Develops user guides, training materials, and adoption resources.
• Participates in implementation projects and delivers assigned work within established timelines and quality expectations.
• Collaborates with technical and business teams to troubleshoot issues and resolve solution gaps.
• Maintains documentation related to architecture decisions, configurations, and operating procedures.
• Stays informed on emerging AI capabilities and recommends practical applications for business needs.

Skills

Generative AI concepts

Analytical and problem-solving

Written and verbal communication

Translate business requirements to IT

Multitasking and prioritization

Education

B.S. in data science/CS/related field

Tools

Microsoft 365

Power Platform

Copilot Studio

Azure AI services

Job description

Itron, Inc. is seeking an HR AI Enablement professional to shape the future of work through AI-powered tools and experiences. You will collaborate with HR leaders, technical teams, and stakeholders to implement copilots, knowledge graphs, and automation that boost employee effectiveness and knowledge access.

The role emphasizes responsible AI, governance, and enterprise usability as we deliver scalable solutions across the organization. Hybrid work aligns with Itron’s Austin, TX location.