HR Administrator / Office Assistant

ServiceMaster Clean of Fraser Valley; Ridgefield (CT); Hybrid; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a highly organized HR Administrator / Office Assistant to enhance both human resources and office operations. This hybrid role is pivotal in ensuring smooth daily business functions and delivering top-tier customer service. You will maintain employee records, assist in payroll, and support onboarding processes while also managing administrative tasks and financial records. Join a supportive team culture that values variety in responsibilities and offers opportunities for growth within the company. If you thrive in a fast-paced environment and possess strong attention to detail, this role is perfect for you.

Benefits

401(k) matching

Dental insurance

Health insurance

Qualifications

• 2+ years of experience in HR administration or office management.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Maintain and update employee records, both digital and physical.
• Assist in payroll processing and coordinate interviews.

Skills

Organizational Skills

Communication Skills

Microsoft Office Suite

Problem-Solving

Attention to Detail

Education

High School Diploma or GED

Associate Degree in Business/Accounting

Tools

Xactimate

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance

We’re looking for a highly organized and motivated HR Administrator / Office Assistant to support both human resources and office operations. This hybrid role is essential in ensuring smooth day-to-day business functions, top-tier customer service, and accurate HR and financial administration in a fast-paced environment.

Key Responsibilities

Human Resources Administration

• Maintain and update employee records, both digital and physical
• Assist in payroll processing by providing relevant data such as absences, bonuses, and leaves
• Coordinate and schedule interviews, orientations, and training sessions
• Support onboarding processes and ensure compliance with HR policies and procedures
• Respond to employee inquiries regarding HR-related matters

Administrative Support

• Answer and direct phone calls, providing excellent customer service
• Manage office schedules, appointments, and meetings
• Prepare and distribute correspondence, memos, and reports
• Maintain organized filing systems and office supplies inventory
• Handle incoming and outgoing mail and emails
• Assist with internal communications and customer correspondence

Finance & Bookkeeping

• Handle accounts payable transactions
• Maintain accurate financial records and organized files
• Assist with accounts receivable processes when needed

Technology & Compliance

• Coordinate office technology setup, maintenance, and backups
• Prepare KPM reports and maintain accurate records
• Manage subcontractor certifications, insurance, and other documentation needs.
• Ensure compliance with corporate and third-party program requirements
• Support marketing dept with administrative tasks as well as mailings, event planning, and website updates

What We’re Looking For

Required

• High school diploma or GED (Associate degree in business/accounting preferred)
• 2+ years of experience in HR administration or office management
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication, organization, and multitasking skills
• Strong attention to detail and a proactive, problem-solving mindset
• Ability to handle confidential information with discretion

Preferred

• Knowledge of labor laws, payroll practices, and HR systems and best practices
• Experience in the restoration, cleaning, or insurance industries
• Familiarity with Xactimate or other proprietary software

Working Conditions

• Standard office environment with prolonged periods of sitting
• Occasional lifting of office supplies up to 15 pounds

Why Join Us?

• Supportive team culture
• Variety in daily responsibilities
• Opportunity to grow within the company