HR Administration Associate — Benefits & Ops Specialist

Abbott; Illinois; On-site; USD 51,000 - 101,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO plan

Excellent retirement contribution

Tuition reimbursement

FreeU education benefit

Diversity recognition

Job summary

Abbott Park, IL, is seeking an Associate Specialist, Administration to support HR operations, focusing on benefits and leave administration. You will work under supervision on smaller projects, collaborating with HR Services, Practice Centers, and Finance to deliver reliable processes with care and efficiency.

The role emphasizes customer experience, compliance, and proactive problem-solving, with opportunities to contribute to GHRS projects and cross-functional teams worldwide.

Qualifications

• Proficiency in English (spoken and written).
• Multilingual skills in Spanish or French are a plus.
• Experience in administering benefits and leave programs is preferred.
• Proficiency with HR service technologies like Zendesk and Workday is a plus.

Responsibilities

• Issue Resolution: Manage priorities, address escalations, and implement process improvements for project outcomes.
• Analytical Thinking: Evaluate data from multiple sources, assess impacts, and identify interdependencies to resolve challenges.
• Process Improvement: Identify and implement enhancements to improve customer experience and efficiency.
• Project Support: Contribute to Program Administration initiatives aligned with GHRS vision and pillars.
• Operational Execution: Administer assigned programs with initiative and attention to detail in collaboration with HR Services and Finance.
• Cross-Functional Collaboration: Partner across service centers and HR teams to resolve escalations and support delivery.

Skills

English proficiency

Multilingual (Spanish or French)

Communication skills

Problem solving

Education

Associate’s degree 2 years experience or 4 years without degree

Tools

Zendesk

Workday

Job description

Abbott Park, IL, is seeking an Associate Specialist, Administration to support HR operations, focusing on benefits and leave administration. You will work under supervision on smaller projects, collaborating with HR Services, Practice Centers, and Finance to deliver reliable processes with care and efficiency.

The role emphasizes customer experience, compliance, and proactive problem-solving, with opportunities to contribute to GHRS projects and cross-functional teams worldwide.