HR & Admin Support Coordinator: Onboarding & Ops

Commercial Vehicle Group, Inc.; Concord (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Commercial Vehicle Group, Inc. is seeking an HR Specialist & Administrative Support Coordinator to provide day-to-day HR support for hourly staff and assist with onboarding, while handling administrative customer service tasks.

The role ensures communication between HR, operations, and customer service and maintains compliant records. Responsibilities include recruiting support, onboarding logistics, data entry in HRIS/ATS, and payroll processing under HR leadership.

Qualifications

• 2+ years in HR, customer service, or manufacturing administration preferred.
• Manufacturing experience strongly preferred.
• Associate’s degree preferred (HR, Business, Communications) or equivalent experience.

Responsibilities

• Serve as the first point of contact for hourly employees on the early shift for basic HR questions.
• Support hourly recruiting: applicant coordination, interview scheduling, offer letter preparation, and new hire paperwork.
• Assist with onboarding logistics: orientation prep, badge/access setup, and documentation completion.
• Maintain confidential HR files and support weekly payroll processing.
• Enter and track data in HRIS/ATS (Workday) under HR leadership.
• Assist with posting open positions and coordinating with Talent Acquisition.
• Ensure compliance with company policies and federal/state employment regulations.
• Escalate employee relations issues to HR leadership.
• Support HR programs, employee engagement initiatives, and company events.

Skills

Customer service

HR policies

Onboarding

Payroll processing

MS Office

D365 ERP

Communication

Attention to detail

Time management

Education

Associate degree preferred

Equivalent experience considered

Tools

Microsoft D365

Excel

Job description

Commercial Vehicle Group, Inc. is seeking an HR Specialist & Administrative Support Coordinator to provide day-to-day HR support for hourly staff and assist with onboarding, while handling administrative customer service tasks.

The role ensures communication between HR, operations, and customer service and maintains compliant records. Responsibilities include recruiting support, onboarding logistics, data entry in HRIS/ATS, and payroll processing under HR leadership.