HPC Client Services Student Assistant

Ohio State University; Columbus (OH); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

The Ohio State University is seeking a HPC Client Services Student Assistant to support users of the High-Performance Computing (HPC) systems. The role blends technical problem-solving with customer service, operating in a hybrid on-site/remote setup on West Campus (1224 Kinnear Rd).

The position is temporary with a 20-hour weekly schedule and a starting wage of $15 per hour. As part of the HPC Client Services team, you will deliver top-tier support, handle inquiries, and assist with

Qualifications

• Currently enrolled in an undergraduate program in Computer Science, Data Science, Engineering, Mathematics, or a related field.
• Basic Linux/UNIX skills
• Experience in scripting and programming (C/C++, Fortran or Python)
• Good written and communication skills
• Courteous, helpful, professional attitude
• Experience in high performance computing; more advanced Linux/UNIX, scripting and programming is a plus

Responsibilities

• Provide top-tier support to users of OSC's HPC systems.
• Assist with troubleshooting and resolving user issues in a timely manner.
• Maintain clear communication with users about status and resolutions.
• Collaborate with HPC team to ensure smooth operation and optimal resource usage.

Skills

Basic Linux/UNIX

Scripting and programming

C/C++/Fortran/Python

Written communication

Professional attitude

Experience in HPC

Education

Undergraduate CS/DS/Engineering/Math

Job description

Screen reader users may encounter difficulty with this site. Welcome to The Ohio State University's career site.

Job Title: HPC Client Services Student Assistant Department: OHTECH | Ohio Supercomputer Center Client Services-JM The Ohio Supercomputer Center (OSC) accelerates discovery for Ohio’s academic and commercial researchers with processing power exceeding 1,000 desktop computers available any time, any place. OSC turns days of computation into minutes, creating a competitive advantage for Ohio at a fraction of the cost of alternatives, all with expert consultation and secure storage. Learn more at osc.edu/explore

As a part of HPC Client services team, you will help provide top-tier support to users of our High-Performance Computing (HPC) systems. This role involves a blend of technical problem-solving and customer service, ensuring smooth operation and efficient use of OSC’s HPC resources.

Required qualifications:

• Currently enrolled in an undergraduate program in Computer Science, Data Science, Engineering, Mathematics, or a related field.
• Basic Linux/UNIX skills
• Experience in scripting and programming (C/C++, Fortran or Python)
• Good written and communication skills
• Courteous, helpful, professional attitude
• Experience in high performance computing; more advanced Linux/UNIX, scripting and programming is a plus

Additional Information:

This position offers employment throughout the year, including the summer months and academic breaks. Work schedule: Flexible during business hours 8 a.m. – 6 p.m. Monday-Friday Position is hybrid including both on-site and working remotely. May change in future (location is on West Campus – 1224 Kinnear Road).

Hiring rate for this position is $15 hourly. Location: Kinnear Rd, 1224 (0374) Position Type: Temporary (Fixed Term) Scheduled Hours: 20 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center.

The university is an equal opportunity employer, including veterans and disability.

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.