Hybrid HPC Client Services Student Assistant

Ohio State University; Columbus (OH); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

The Ohio State University is seeking a HPC Client Services Student Assistant to support users of the High-Performance Computing (HPC) systems. The role blends technical problem-solving with customer service, operating in a hybrid on-site/remote setup on West Campus (1224 Kinnear Rd).

The position is temporary with a 20-hour weekly schedule and a starting wage of $15 per hour. As part of the HPC Client Services team, you will deliver top-tier support, handle inquiries, and assist with

Qualifications

• Currently enrolled in an undergraduate program in Computer Science, Data Science, Engineering, Mathematics, or a related field.
• Basic Linux/UNIX skills
• Experience in scripting and programming (C/C++, Fortran or Python)
• Good written and communication skills
• Courteous, helpful, professional attitude
• Experience in high performance computing; more advanced Linux/UNIX, scripting and programming is a plus

Responsibilities

• Provide top-tier support to users of OSC's HPC systems.
• Assist with troubleshooting and resolving user issues in a timely manner.
• Maintain clear communication with users about status and resolutions.
• Collaborate with HPC team to ensure smooth operation and optimal resource usage.

Skills

Basic Linux/UNIX

Scripting and programming

C/C++/Fortran/Python

Written communication

Professional attitude

Experience in HPC

Education

Undergraduate CS/DS/Engineering/Math

Job description

The Ohio State University is seeking a HPC Client Services Student Assistant to support users of the High-Performance Computing (HPC) systems. The role blends technical problem-solving with customer service, operating in a hybrid on-site/remote setup on West Campus (1224 Kinnear Rd).

The position is temporary with a 20-hour weekly schedule and a starting wage of $15 per hour. As part of the HPC Client Services team, you will deliver top-tier support, handle inquiries, and assist with