HP PC & Printer Field Technician — Onsite Repairs (Texas)

Valen Solutions, LLC; Town of Texas (WI); On-site; USD 52,000 - 74,000; Full time

Job summary

Valen Solutions, LLC seeks an HP PC & Printer Field Service Technician for onsite Texas assignments. Independent technicians or local service companies may apply; engineers and backups must be identified and approved per client requirements.

Role focuses on hands-on HP hardware repair, including laptop/desktop components and mechanical printer repairs. Codified gear must be described with models supported; onboarding and training are required before dispatch.

Qualifications

• Two to three years of relevant technical support or hardware repair experience.
• Clear English communication with customers and project teams.
• Onboarding and vendor training prior to dispatch.

Responsibilities

• Diagnose and repair onsite using manufacturer-approved procedures and ESD precautions.
• Coordinate customer appointments and update response windows for each dispatch.
• Document diagnosis, repair actions, times, parts used, and testing; report unresolved issues.

Skills

HP printer repair

Laptop/desktop repair

Customer communication

ESD precautions

Education

High school diploma / trade cert

Tools

ESD toolkit

Job description

Valen Solutions, LLC seeks an HP PC & Printer Field Service Technician for onsite Texas assignments. Independent technicians or local service companies may apply; engineers and backups must be identified and approved per client requirements.

Role focuses on hands-on HP hardware repair, including laptop/desktop components and mechanical printer repairs. Codified gear must be described with models supported; onboarding and training are required before dispatch.