Computer Field Technician

BC Tech Pro; Chicago (IL); Sur place; USD 39 778 - 56 653; Temps partiel

Résumé du poste

A technology service provider is seeking a Computer Field Technician in Chicago, Illinois. The role involves performing hardware repairs and installations on laptops and desktops at customer sites, requiring prior experience with hardware. Candidates must have reliable transportation and a valid driver's license, as the job involves local travel. The pay is based on calls completed, and technicians will receive online certifications from Dell and Lenovo. Ideal candidates should be available at least three weekdays.

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops.
• Must have a valid driver’s license and reliable transportation.
• Must be comfortable with daily local travel.

Responsabilités

• Perform hardware repairs and installations on laptops and desktops.
• Log into the tech portal each morning by 9 am to code calls.
• Complete certifications from Dell and Lenovo as part of onboarding.

Connaissances

Experience with laptop and desktop hardware

Local travel

Reliability in transportation

Description du poste

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!

Job Description

This is aComputer Field Technician Positiondoing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.

• This is a 1099/per call position
• Pay is based solely on the number of calls completed.
• Calls start at $35 and go up based on distance traveled
• Pay period: Every Friday after the first week worked
• Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
• Call volume is variable but is usually 2-5 calls per day
• You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
• You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
• You must have access to a computer and the Internet to log onto your portal each day.
• You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
• The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
• You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
• You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.

Qualifications

• Must have prior hands on experience with replacing components on laptops and desktops
• Must have a valid driver’s license and reliable transportation
• Must be comfortable with daily local travel

Additional Information

All your information will be kept confidential according to EEO guidelines.