Houston Territory Growth & Client Solutions Lead

J CLAYTON SERVICES INC; Town of Texas (WI); On-site; USD 65,000 - 95,000; Full time

Job summary

City Wide Facility Solutions of Greater Houston is seeking a motivated Territory Account Manager to oversee client relationships and service delivery in the Houston area. You will coordinate contractors, drive retention, and identify opportunities to expand services across existing accounts.

The role requires strong communication, relationship-building, and problem-solving skills, with the ability to travel locally and manage multiple accounts concurrently. Bachelor's degree is preferred.

Qualifications

• Bachelor's degree preferred.
• Experience in account management, facility services, operations, property management, customer service, or sales.
• Proven ability to upsell, cross-sell, or recommend additional services.
• Strong communication, relationship-building, negotiation, and problem-solving skills.
• Excellent organizational and time management abilities.

Responsibilities

• Manage assigned client accounts and serve as the primary point of contact for all service-related matters.
• Conduct routine quality control inspections and maintain service standards.
• Build and maintain relationships with clients and independent contractors.
• Respond promptly to client concerns and coordinate resolutions.
• Ensure contractors meet performance expectations and contract requirements.

Skills

Relationship-building

Negotiation

Problem-solving

Communication

Time management

Organization

Multitasking

Education

Bachelor's degree preferred

Tools

Microsoft Office

CRM software

Job description

City Wide Facility Solutions of Greater Houston is seeking a motivated Territory Account Manager to oversee client relationships and service delivery in the Houston area. You will coordinate contractors, drive retention, and identify opportunities to expand services across existing accounts.

The role requires strong communication, relationship-building, and problem-solving skills, with the ability to travel locally and manage multiple accounts concurrently. Bachelor's degree is preferred.