Houston Onsite Strategic Account Manager - Downstream

Baker Hughes; Corpus Christi (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Career development opportunities

Medical and wellness benefits

Financial and retirement programs

Voluntary benefits

Job summary

Baker Hughes is seeking an Account Manager - Downstream Chemicals to build strategic customer relationships, drive account growth, and deliver value-driven solutions for refinery water treatment and related services. You will coordinate with customers, technicians, account representatives, and internal stakeholders to understand business needs and execute both commercial and technical initiatives.

Based in Houston, this onsite role requires a Bachelor's degree in Chemical Engineering or related

Qualifications

• Bachelor’s degree in Chemical Engineering or related field.
• Experience in operation and chemical treatment of cooling towers, boilers, and industrial waste water systems.
• Experience in Sales, Account Management, Customer Success, Business Development, or related commercial role.

Responsibilities

• Building and maintaining long-term strategic relationships with customers through effective account management.
• Understanding customer business objectives, operational requirements, and growth opportunities to identify potential sales opportunities.
• Developing trusted partnerships with key customer stakeholders and serving as a primary point of contact.
• Identifying, coordinating, and collaborating with internal teams to drive projects, technical sales initiatives, and innovative customer solutions.
• Supporting the development and execution of account growth strategies to achieve business objectives.
• Managing the day-to-day operations of existing refinery chemical water treatment business activities within the assigned customer account.
• Working closely with technicians, account representatives, and operational teams to ensure customer requirements are met.
• Developing, delivering, and leading business reviews, technical presentations, and commercial discussions with customers and internal stakeholders.
• Communicating customer needs and market insights to help drive continuous improvement and business growth.
• Monitoring account performance and identifying opportunities to improve customer satisfaction and operational effectiveness.
• Supporting commercial activities, opportunity development, and account planning efforts.
• Ensuring effective communication and collaboration between customers and internal teams.
• Following established Sales and Service Standards to ensure compliance and consistent service delivery.
• Maintaining accurate account information, activity documentation, and customer engagement records.
• Promoting a customer-focused culture while supporting business goals and operational excellence.

Skills

Account management

Sales experience

Relationship building

Stakeholder management

Technical sales

Presentation skills

Education

Bachelor’s degree in Chemical Engineering or related field

Job description

Baker Hughes is seeking an Account Manager - Downstream Chemicals to build strategic customer relationships, drive account growth, and deliver value-driven solutions for refinery water treatment and related services. You will coordinate with customers, technicians, account representatives, and internal stakeholders to understand business needs and execute both commercial and technical initiatives.

Based in Houston, this onsite role requires a Bachelor's degree in Chemical Engineering or related