Houston Loan Officer Assistant: Fast-Paced Client Support

Union Home Mortgage Corp.; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Union Home Mortgage Corp. in Houston, TX is seeking a Loan Officer Assistant to support loan officers from initial contact to contract in a fast-paced environment.

You will gather basic client information, collect documentation, and coordinate with title companies and realtors to move files forward. Responsibilities include lead follow-up, document review, and maintaining communication with the Managing Loan Officer.

Qualifications

• 1-2 years in a basic Loan Officer Assistant role.
• Experience with mortgage processes is a plus.
• Familiarity with loan documentation and compliance is beneficial.

Responsibilities

• Provide WoW service to clients from initial contact through contract.
• Lead follow-up and maintain regular communication with the LOA team.
• Review borrower documentation and collect missing items.
• Collect client information via phone or the myUHM app.
• Coordinate with title company and realtor contacts to finalize contracts.
• Maintain lead tracker and support team meetings.
• Pull initial credit reports and compile required documents for pre-approval.
• Assist in adding contract details to loan files and UW guidelines.

Skills

Be structured, detailed and accurate

Knowledge of Encompass LOS

MS Office proficiency

Client issue resolution

Multi-tasking and time management

Education

1-2 years in a basic Loan Officer Assistant role

Tools

Encompass LOS

MS Office

Job description

Union Home Mortgage Corp. in Houston, TX is seeking a Loan Officer Assistant to support loan officers from initial contact to contract in a fast-paced environment.

You will gather basic client information, collect documentation, and coordinate with title companies and realtors to move files forward. Responsibilities include lead follow-up, document review, and maintaining communication with the Managing Loan Officer.