Dispatcher

Texas Pipe And Supply Company; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Texas Pipe And Supply Company in Houston, TX is seeking an experienced Dispatcher to perform logistics functions, review, prepare and route shipments, and coordinate drivers, crews and equipment to meet schedules and customer requests.

The role emphasizes accurate routing, DOT compliance, cost efficiency and strong communication. You will schedule, dispatch and relay messages, monitor routes, and maintain records with a high level of organization in a fast-paced warehouse environment.

Qualifications

• Excellent communication skills.
• Proficiency in Microsoft Office.
• Proficiency in logistics software.
• Scheduling and organization abilities.
• Ability to multitask in a dynamic environment.
• Ability to work under stress and remain calm.
• Ability to relay information quickly in a fast-paced environment.

Responsibilities

• Responsible for calculating routes and times of deliveries and making necessary adjustments for sales and customers.
• Establish delivery routes that are cost effective and compliant with Federal DOT guidelines while maintaining customer service.
• Ensure the safe and timely pick-up and delivery of shipments.
• Schedule and dispatch drivers, crews, vehicles or equipment to appropriate locations according to schedules.
• Relay information such as work orders to and from crews or supervisors.
• Use telephones, two-way radios or outlook email to contact employees.
• Communicate with supervisor or customers to resolve problems or requests for services.
• Prepare daily work such as schedules.
• Prepare work orders for crew or receiving work orders from crews.
• Maintain communications within company assigned territories.
• Keep and organize work requests, customer requests, and related records.

Skills

Excellent communication

Microsoft Office

Logistics software

Scheduling

Organization

Multitasking

Stress resistance

Fast-paced communication

Job description

Job Details: Level: Experienced, Job Location: Houston, TX 77051, Position Type: Full Time, Job Shift: Day, Dispatcher

JOB SUMMARY:

Perform logistics functions that may include reviewing, preparing and routing shipments, coordinating drivers, work crews, vehicles or equipment to appropriate locations according to schedules or customer requests.

QUALIFICATIONS:

• Excellent communication skills
• Proficiency in Microsoft Office and logistics software
• Excellent clerical and organization skills to keep track of schedules, routes and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Ability to multitask with different events happening at the same time
• Ability to work under stress and remain calm
• Ability to relay information in a fast-paced environment

RESPONSIBILITIES:

• Responsible for calculating routes and times of deliveries and making the necessary adjustments for sales and customers
• Establish delivery routes which are cost effective and compliant with Federal DOT guidelines while still maintaining an acceptable level of customer service, quality and satisfaction
• Ensuring the safe and timely pick-up and delivery of shipments
• Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to schedules
• Relaying information such as work orders or other messages to and from work crews or supervisors
• Using telephones, two-way radios or outlook email to contact employees
• Speaking with supervisor or customers to resolve problems, requests for services or equipment
• Preparing daily work such as schedules
• Preparing work orders for crew or receiving work orders from work crews
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.

PHYSICAL REQUIREMENTS:

• Position works primarily in a warehouse environment
• Constant telephone activity; must have a high comfort level of initiating conversation
• Moderate noise levels
• Occupation requires being sedentary greater than or equal to 80% of the time
• Work involves sitting, standing, hearing, talking, handling, reaching outward, reaching above shoulder, walking, squatting or kneeling, bending
• Regularly required to work on multiple concurrent tasks with constant interruptions