Housing Support & Admin Specialist

Socket.dev; Tampa (FL); On-site; USD 32,000 - 48,000; Full time

Job summary

Socket.dev in Tampa, FL, seeks a Support Specialist to provide administrative and clerical support for Assisted Housing. The role involves handling files, preparing letters and reports, and coordinating applicant meetings.

You will manage records across Word, Excel, and other systems, mail forms, and assist residents, landlords, staff, and inspectors with professional communications. A detail‑oriented, customer‑facing professional is essential.

Qualifications

• Must be able to communicate effectively both orally and in writing.
• Must possess strong organizational and computer skills, including Microsoft Suite.

Responsibilities

• Organize and maintain hard copies and electronic files. Administer the maintenance, retention, storage, and archiving of essential records and files.
• Create letters, documents, and reports.
• Maintain and manage records and database information in various computer programs which may include Microsoft Word, Excel, File Vision, and others.
• Assemble and mail verification forms, annual recertification packets, contracts, and other documents in timely fashion.
• Schedule, notify and conduct applicant meetings for the purpose of assisting applicants in the completion and submission of forms and documents.
• Handle and process all incoming mail for the inspectors and distribute as necessary.
• Create and mail miscellaneous correspondence. Generate address labels and perform tasks necessary for mass mailings and certified mailings.
• Answer telephone, greet visitors and answer inquiries from residents, landlords, staff, and supervisors, and from the general public in a professional and courteous manner.

Skills

Communication

Organization

Microsoft Suite

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Database software

Job description

Socket.dev in Tampa, FL, seeks a Support Specialist to provide administrative and clerical support for Assisted Housing. The role involves handling files, preparing letters and reports, and coordinating applicant meetings.

You will manage records across Word, Excel, and other systems, mail forms, and assist residents, landlords, staff, and inspectors with professional communications. A detail‑oriented, customer‑facing professional is essential.