Housing Stability Navigator

Hamilton Families; San Francisco, Northern (CA, KY); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Hamilton Families is seeking an Eviction Prevention Case Manager in San Francisco to engage families seeking homelessness prevention services. You will conduct intakes, assess needs, and determine eligibility for program funding of back and future rent, coordinating with internal teams and external providers to aid housing stability.

You will work with property owners to collect essential documentation, provide budgeting assistance, and develop housing stability plans, while maintaining HIPAA

Qualifications

• A minimum of 2 years of experience in a relevant profession OR Bachelor’s degree from an accredited college or university (social work, psychology, or related field preferred).
• Commitment to Hamilton Families’ mission of ending family homelessness in the San Francisco Bay Area.
• Ideal candidates are familiar with housing first, participant-centered care, harm reduction, and participant confidentiality.
• Excitement about working on diverse teams and collaborating with colleagues and participants from many different backgrounds.
• Ability to navigate sensitive conversations and communications in a judgement-free, honest, and kind manner.
• Strong work ethic and ability to work independently.
• Flexible

Responsibilities

• Review vulnerability assessment scores of incoming referrals for families deemed eligible for program per the Homelessness Prevention Platform
• Provide intake assessment support for family cases deemed eligible for program, which includes requesting vital documentation of case family members.
• Engage with property owners to request their property W-9 and proof of total rent owed from family. Work along with The Real Estate department to ensure property owners’ documents are legible and accurate.
• Ensure documentation is clear making sure to document efforts made to obtain cooperation of property owners. Work to obtain cooperation of landlords in the process for smooth transition of funds.
• Ensure any payments disbursed on a family’s behalf are concise with contractual obligations.
• Develop and implement a Housing Stability plan in collaboration with the household.
• Provide budgeting and money management assistance and connection to related services that support housing stabilization.
• Provide resources and eligible referrals to community-based organizations to ensure families will remain stable in their unit during and upon completion of program.
• Assist families and individuals to establish housing stability goals and identify appropriate steps towards achieving goals including modifying goals as needed.
• Coordinate and collaborate effectively with other service providers as needed to assist clients to reach their goals through available community resources.
• Maintain participant confidentiality and HIPAA requirements. Maintain precise and accurate documentation of case management services, including participant files and entries into various participant databases. Prepare reports and presentations as required
• Reinforce and follow appropriate boundaries with participants
• Ensure operational excellence of department, including preparation for database and participant hard file audits.
• Other duties as assigned
• This role and its scope, duties, and responsibilities may change to adapt to organizational needs

Education

Bachelor's degree

Job description

Hamilton Families is seeking an Eviction Prevention Case Manager in San Francisco to engage families seeking homelessness prevention services. You will conduct intakes, assess needs, and determine eligibility for program funding of back and future rent, coordinating with internal teams and external providers to aid housing stability.

You will work with property owners to collect essential documentation, provide budgeting assistance, and develop housing stability plans, while maintaining HIPAA