Housing Stability & Linkage Case Manager (Hybrid)

The People Concern; Lancaster (CA); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

Telus Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short-and Long-Term Disability

Voluntary Pet Insurance

Corporate Discounts

Job summary

The People Concern is seeking a Case Manager, System Navigator in Lancaster, CA to provide essential support for renters at risk of eviction. This full-time role involves conducting intakes, assessing needs, and coordinating services for clients. Ideal candidates should have a High School Diploma equivalent and at least one year of experience in a customer-focused role. The position is hybrid with benefits including medical, dental, and retirement plans. Bilingual Spanish is preferred.

Qualifications

• Minimum one year of case management or customer service experience.
• Able to communicate and interact with subcontractors and service providers.

Responsibilities

• Conduct comprehensive intakes and assessments to determine client needs.
• Collaborate with Central Fiscal Agent and Legal Assistance programs.
• Document all services identified and provided in electronic database.

Skills

Customer service experience

Culturally competent communication

Bilingual Spanish

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

The People Concern is seeking a Case Manager, System Navigator in Lancaster, CA to provide essential support for renters at risk of eviction. This full-time role involves conducting intakes, assessing needs, and coordinating services for clients. Ideal candidates should have a High School Diploma equivalent and at least one year of experience in a customer-focused role. The position is hybrid with benefits including medical, dental, and retirement plans. Bilingual Spanish is preferred.