Housing Stability Case Manager

Avenue 360; Houston, Northern (TX, KY); Hybrid; USD 40,000 - 48,000; Full time

Job summary

Avenue 360 in Houston is hiring a Continuum of Care Housing Case Manager to support permanent supportive housing through dedicated case management and services that promote housing stability. You will document thoroughly and coordinate with internal teams, property owners, and community partners.

The role requires building individualized service plans, guiding clients through housing searches, and ensuring compliance with program requirements and Fair Housing laws.

Qualifications

• Bachelor’s degree or commensurate experience; social work or related field preferred.
• At least 2 years of case management or customer service experience.
• 2 years of housing experience with local, state, and/or federal programs preferred.
• 2 years of experience working with individuals and/or families experiencing homelessness preferred.

Responsibilities

• Assess participants’ eligibility and program appropriateness; obtain required enrollment documentation.
• Accepts Coordinated Access System referrals as assigned and follows established protocols to enroll clients into housing programs.
• Assist participants in securing appropriate housing based on household size, composition, geographic preference, and other determinants.
• Provide case management through on-site visits, phone consultations, and home visits.
• Develop individualized service plans with participant input addressing residential stability, income, education, and health-related goals.
• Demonstrate knowledge of community resources and coordinate linkages to services.

Skills

Interpersonal skills

Multitasking

Communication skills

Organizational skills

Attention to detail

Education

Bachelor’s degree or commensurate experience

Social work or related field

Job description

Avenue 360 in Houston is hiring a Continuum of Care Housing Case Manager to support permanent supportive housing through dedicated case management and services that promote housing stability. You will document thoroughly and coordinate with internal teams, property owners, and community partners.

The role requires building individualized service plans, guiding clients through housing searches, and ensuring compliance with program requirements and Fair Housing laws.