Housing Stability Case Manager

Jobtailor; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobtailor in Boston is seeking a dedicated Housing Support Associate to facilitate case transfers and provide stabilization services. You will handle inquiries on the Housing Support line, assist with onboarding, and collaborate with agencies to prevent evictions.

Candidates should have a high school diploma with 1-2 years of relevant experience, strong organizational and communication skills, and proficiency with Google Office Suite. CPR and TB screening may be required.

Qualifications

• High school diploma with 1-2 years of relevant experience.
• Experience in housing search, housing retention, and case management.
• Openness to harm reduction philosophy.
• Strong organizational, written, and verbal communication skills.
• Strong computer skills including Google Office suites and Internet use.
• CPR Certified (may be obtained upon hire).
• TB Screening (may be obtained upon hire).
• Three strong work-related professional references; at least 2 from manager or supervisor.

Responsibilities

• Facilitate case transfer and provide stabilization services
• Monitor, manage, and triage all inquiries made to the Housing Support line
• Assist in onboarding and training for new Co-op cohort
• Provide housing stabilization services to clients, including eviction prevention
• Maintain accurate records of all client work
• Act as a liaison between clients and various agencies
• Attend weekly supervision, team meetings, and other required meetings

Skills

Organizational skills

Written communication

Verbal communication

Education

High school diploma

Tools

Google Office Suite

Internet use

Job description

Jobtailor in Boston is seeking a dedicated Housing Support Associate to facilitate case transfers and provide stabilization services. You will handle inquiries on the Housing Support line, assist with onboarding, and collaborate with agencies to prevent evictions.

Candidates should have a high school diploma with 1-2 years of relevant experience, strong organizational and communication skills, and proficiency with Google Office Suite. CPR and TB screening may be required.