Housing Support Case Manager, Temporary, Part-time

Jobtailor; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobtailor in Boston is seeking a dedicated Housing Support Associate to facilitate case transfers and provide stabilization services. You will handle inquiries on the Housing Support line, assist with onboarding, and collaborate with agencies to prevent evictions.

Candidates should have a high school diploma with 1-2 years of relevant experience, strong organizational and communication skills, and proficiency with Google Office Suite. CPR and TB screening may be required.

Qualifications

• High school diploma with 1-2 years of relevant experience.
• Experience in housing search, housing retention, and case management.
• Openness to harm reduction philosophy.
• Strong organizational, written, and verbal communication skills.
• Strong computer skills including Google Office suites and Internet use.
• CPR Certified (may be obtained upon hire).
• TB Screening (may be obtained upon hire).
• Three strong work-related professional references; at least 2 from manager or supervisor.

Responsibilities

• Facilitate case transfer and provide stabilization services
• Monitor, manage, and triage all inquiries made to the Housing Support line
• Assist in onboarding and training for new Co-op cohort
• Provide housing stabilization services to clients, including eviction prevention
• Maintain accurate records of all client work
• Act as a liaison between clients and various agencies
• Attend weekly supervision, team meetings, and other required meetings

Skills

Organizational skills

Written communication

Verbal communication

Education

High school diploma

Tools

Google Office Suite

Internet use

Job description

• Facilitate case transfer and provide stabilization services
• Monitor, manage, and triage all inquiries made to the Housing Support line
• Assist in onboarding and training for new Co-op cohort
• Provide housing stabilization services to clients, including eviction prevention
• Maintain accurate records of all client work
• Act as a liaison between clients and various agencies
• Attend weekly supervision, team meetings, and other required meetings

Requirements

• High school diploma with 1-2 years of relevant experience
• Experience in housing search, housing retention, and case management
• Openness to harm reduction philosophy
• Strong organizational, written, and verbal communication skills
• Strong computer skills including Google office suites and Internet use
• CPR certified (may be obtained upon hire)
• Complete TB screening (may be obtained upon hire)
• Three strong work-related professional references; at least 2 from manager or supervisor

Core Competencies

Demonstrates expertise in housing stabilization services, including eviction prevention and case management, while effectively communicating and collaborating with clients and agencies. Proficient in maintaining accurate records and utilizing computer skills for documentation and communication.

Highest-signal resume keywords

• Housing Search Experience
• Case Management
• Eviction Prevention
• Organizational Skills
• Verbal Communication Skills

ATS Optimization Keywords

Hard Skills

• Housing Retention
• Record Keeping
• Client Liaison
• Onboarding
• Training

Soft Skills

• Written Communication Skills
• Organizational Skills

Certifications & Qualifications

• CPR Certified
• TB Screening

Industry Keywords

• Harm Reduction Philosophy
• Housing Support
• Client Work
• Supervision
• Team Meetings

Tools & Technologies

• Google Office Suite
• Internet Use