Housing Stability & Case Management Specialist

Friends of the Family; Waterloo (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

Friends of the Family seeks a Housing Resource Specialist in Waterloo, IA to support program operations by filling gaps across housing and supportive service programs, ensuring continuity of services and funding compliance. You will carry a caseload to deliver case management and supportive services that promote housing stability.

You will travel throughout the service area for in-person advocacy, training, and to connect clients with housing options and resources, while maintaining thorough

Qualifications

• Must demonstrate ability to organize, prioritize and plan work to meet deadlines.
• Ensure confidentiality is in place for all people served.
• Bachelor’s Degree in social work, psychology, related field OR combination of equivalent education and experience.

Responsibilities

• Fill operational gaps across programs to ensure continuity of services and meet funding requirements.
• Manage an assigned caseload and provide case management and supportive services to promote housing stability.
• Maintain accurate and timely documentation of services, referrals, participant interactions, and other documentation requirements.
• Travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.

Skills

Organize & prioritize

Confidentiality

Crisis intervention

Travel readiness

Communication skills

Education

Bachelor’s degree in social work or related field

Job description

Friends of the Family seeks a Housing Resource Specialist in Waterloo, IA to support program operations by filling gaps across housing and supportive service programs, ensuring continuity of services and funding compliance. You will carry a caseload to deliver case management and supportive services that promote housing stability.

You will travel throughout the service area for in-person advocacy, training, and to connect clients with housing options and resources, while maintaining thorough