Housing Stability Advocate

The Salvation Army; New Brighton (Beaver County); On-site; USD 42,000 - 52,000; Full time

Job summary

The Salvation Army in New Brighton, PA seeks a dedicated housing services professional to provide supportive case management for households experiencing homelessness. You will help clients access services, coordinate care, and link to appropriate resources to exit homelessness and move into permanent housing.

Responsibilities include intake, housing location, lease negotiation, and monitoring progress under Housing First and trauma-informed principles.

Qualifications

• Bachelor's degree in Human Services or related field.
• Two+ years in housing, behavioral health or crisis-oriented program including one year with homelessness.

Responsibilities

• Represent The Salvation Army, the church and service programs in a professional and caring manner.
• Maintain client confidentiality at all times.
• Provide case management to households referred to the Rapid Rehousing program including intake/assessment, housing location/inspection, lease negotiation, goal setting/tracking, service planning, referrals, linkage to community-based services, discharge planning, and financial assistance per HUD/CoC guidelines.
• Promote access to mainstream benefits, such as transportation assistance, income and non-income benefits, and SSI/SSDI guidance.
• Provide services aligned with Housing First, strengths-based, harm reduction and trauma-informed approaches.
• Maintain face-to-face contact with clients monthly and phone contact as needed.
• Review service plans monthly and update at least every three months.
• Document all contacts via case notes within two business days.
• Complete HMIS assessments within 30 days around engagement anniversary.
• Maintain confidential client files per policies and procedures.

Skills

Counseling skills

Communication skills

Time management

Team collaboration

Computer skills (MS 365)

Bilingual Spanish/English

Crisis intervention knowledge

Education

Bachelor’s degree in Human Services or related field

Job description

The Salvation Army in New Brighton, PA seeks a dedicated housing services professional to provide supportive case management for households experiencing homelessness. You will help clients access services, coordinate care, and link to appropriate resources to exit homelessness and move into permanent housing.

Responsibilities include intake, housing location, lease negotiation, and monitoring progress under Housing First and trauma-informed principles.