Housing Specialist-ACCS

Behavioral Health Network, Inc (BHN); Worcester (MA); On-site; USD 30,000 - 36,000; Full time

Job summary

Behavioral Health Network is seeking a Housing Specialist to oversee all housing-related components within the ACCS Westfield program and coordinate with DMH on inspections for licensed properties.

Candidate will assist clients in locating stable, affordable housing, coordinate with landlords for lease extensions, and ensure compliance with housing documentation requirements while working with the ACCS team to provide age-sensitive housing options.

Qualifications

• High school diploma or GED required.
• Experience managing affordable housing and/or housing supports.
• Experience working with individuals with mental health needs preferred.
• Excellent verbal and written communication with strong organizational skills.
• Ability to coordinate with landlords, housing authorities, and multidisciplinary teams.

Responsibilities

• Oversee housing needs documentation within the ACCS Westfield Program.
• Coordinate with DMH to arrange annual inspections of ACCS properties.
• Schedule and verify repairs and actions from DMH inspections.
• Work with landlords to submit lease extensions and rental increase requests.
• Assist individuals in locating stable, affordable housing within the ACCS Westfield area.
• Ensure compliance with housing documentation requirements.
• Provide housing options as treatment settings sensitive to age-related needs.
• Participate in team meetings and supervision as required.
• Perform other duties as assigned by the Program Manager.

Skills

Verbal communication

Written communication

Organizational skills

Problem solving

Education

High school diploma or GED

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Housing Specialist to join our Adult Community Clinical Services (ACCS) team and help individuals achieve stable, independent housing.

What We Offer

• Purpose-Driven Work – Help individuals with serious mental illness achieve stable housing, supporting their recovery and rehabilitation journey.
• Collaborative Environment – Work closely with landlords, housing authorities, DMH, and the ACCS team in a role that combines administrative expertise with direct impact.
• Supportive Team Culture – Join a team guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do

• Oversee all components and documentation related to housing needs within the ACCS Westfield Program.
• Coordinate with DMH to arrange annual inspections of all ACCS licensed properties, including residences and DMHRA subsidized apartments.
• Schedule and verify completion of all repairs and construction generated from DMH annual inspections.
• Work with local housing authorities and landlords to submit lease extensions and requests for rental increases for ACCS Westfield licensed properties.
• Consult with ACCS staff to provide housing information and assist individuals served in locating stable, affordable housing within the ACCS Westfield catchment area.
• Ensure compliance with all housing documentation requirements.
• Provide a range of housing options as treatment settings sensitive to age-related and individual needs.
• Participate in ACCS team meetings, staff meetings, and supervision as required.
• Perform other duties as assigned by the Program Manager.

Who You Are

• High school diploma or GED required.
• Experience managing affordable housing and/or housing supports.
• Minimum of two years of prior experience working directly with individuals with mental health needs.
• Excellent verbal and written communication skills, with strong organizational and problem-solving abilities.
• Comfortable coordinating with landlords, housing authorities, and multidisciplinary teams.

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your expertise and dedication to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.
Pay Range: $22.00-$26.00/hr