- Provide direct assistance to individuals to resolve housing crises
- Screen preliminary eligibility for publicly and privately funded programs
- Advise households on available housing types, requirements, applications, and listing resources
- Assist with paperwork and help households become document ready
- Review leases and explain tenant rights and responsibilities
- Complete assessments for homeless housing services and supports
- Advocate on behalf of households and empower them to self-advocate
- Track supports provided
- Participate in team meetings, trainings, and related events as a DHS resource specialist
- Identify and communicate process and service improvement opportunities, including trends and service gaps
- Support transitions from emergency shelters and homeless system housing programs to safe, stable permanent housing
- Help prevent homelessness and maintain housing when appropriate
- Connect households with income, employment, health insurance, housing-crisis, and social-service resources
Requirements
- Master’s degree in a field related to social services, or bachelor’s degree in a related field plus at least two years of social-services field work, or equivalent combination of education and experience
- Strong knowledge of local, state, and federal housing resources and access procedures
- Knowledge of local housing-stabilization resources, including mediation, utility assistance, and rental assistance
- Knowledge of the county’s homeless system
- Experience conducting searches for affordable housing
- Knowledge of tenants’ rights and responsibilities
- Strong interpersonal and relationship-building skills in a direct-service environment
- Excellent written and verbal communication skills
- Ability to build partnerships and collaborate positively with diverse individuals and organizations
- Ability to learn and use web-based and PC software and email for reports and service documentation
- Ability to work independently and as part of a high-performance team
- Ability to manage time efficiently and work under pressure in office and community settings
- Confidentiality and professional conduct
- Strong organizational, problem-solving, and judgment skills
- Demonstrated ability to work successfully in culturally diverse settings and with diverse populations
- Consistent access to reliable transportation and ability to navigate the community for work assignments
- Act 33, Act 34, and FBI clearances
Core Competencies
Demonstrates expertise in housing crisis resolution, eligibility screening for housing programs, and tenant rights advocacy. Proficient in building partnerships and providing direct assistance to diverse populations in navigating housing resources.
Highest-signal resume keywords
- Master’s Degree In Social Services
- Knowledge Of Local Housing Resources
- Experience Conducting Affordable Housing Searches
- Strong Interpersonal Skills
- Excellent Written And Verbal Communication
ATS Optimization Keywords
Hard Skills
- Eligibility Screening
- Housing Crisis Resolution
- Lease Review
- Assessment Completion
- Document Preparation
Soft Skills
- Relationship-Building
- Problem-Solving
- Organizational Skills
- Judgment Skills
- Cultural Competence
Certifications & Qualifications
- Act 33 Clearance
- Act 34 Clearance
- FBI Clearance
Industry Keywords
- Homeless System
- Housing Stabilization Resources
- Tenant Rights
- Social Services
- Community Navigation
Tools & Technologies
- Web-Based Software
- PC Software
- Email For Documentation