Housing Case Manager

Jobtailor; Minneapolis (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Jobtailor in Minneapolis is seeking a Housing Support Specialist to assist clients in accessing housing, benefits, and community resources while ensuring compliance with state and Medicaid requirements.

You will work directly with adults experiencing mental illness, provide budgeting support, teach independent living skills, and coordinate with providers to meet individualized service goals. This on-site role requires reliable transportation and a patient, collaborative approach.

Qualifications

• Bachelor's degree in Psychology or Social Work with 2,000 hours of work experience delivering services to adults with serious mental illness.
• Alternatively, no college degree with 4,000 hours of supervised work delivering services to adults or children with mental illness.
• Must have a car, auto insurance, and valid driver's license.

Responsibilities

• Provide Housing Support Services compliant with County, State, and Medicaid requirements.
• Assist clients with housing, moving, and furnishings.
• Help clients apply for and understand benefits and related paperwork.
• Teach independent living skills and tenant rights.
• Coordinate care with providers and advocate for clients.
• Maintain progress records and document clients’ functioning and needs.
• Schedule home and community visits.
• Respond to emergencies and contact appropriate services.
• Maintain release-of-information documents and data practices compliance.
• Meet with the Program Director for client-needs reviews.
• Coordinate transportation for clients in the community.

Skills

Client Documentation

Service-Goal Planning

Emergency Intervention

Independent Living Skills

Functional Ability

Education

Bachelor's degree in Psychology

Bachelor's degree in Social Work

Job description

• Provide Housing Support Services compliant with County, State, and Medicaid requirements


• Assist clients in obtaining or maintaining housing, moving, and securing necessary furnishings


• Help clients apply for, maintain, and understand benefits and complete related paperwork


• Assist with budgeting and use of Housing Support funds as required by DHS


• Teach and support basic independent living skills, tenant responsibilities, and renter rights


• Help clients access community resources


• Collaborate with property management, county financial workers, providers, and community members; advocate for clients and provide mediation


• Maintain progress records and document clients' functional abilities and illness-management needs


• Help clients create service-goal plans and provide instruction and monitoring according to person-centered plans


• Monitor client progress, modify service plans, and communicate changing needs to the service team


• Schedule and conduct client appointments in homes or the community


• Intervene during emergencies and contact appropriate emergency services and support contacts


• Coordinate care with agency and community providers and maintain release-of-information documents


• Maintain compliance with Minnesota statutes and rules, including vulnerable-adult maltreatment, duty to warn, data practices, and HIPAA requirements


• Meet regularly with the Program Director for client-needs reviews and treatment direction


• Transport clients in the community

Requirements

• Bachelor's degree in Psychology or Social Work plus 2,000 hours of work experience providing services to adults diagnosed with a serious mental illness, OR no college degree and 4,000 hours of supervised work experience delivering services to adults or children with mental illness


• Must have a car, auto insurance, and valid driver's license

Core Competencies

Demonstrates expertise in providing Housing Support Services while ensuring compliance with County, State, and Medicaid requirements. Proficient in assisting clients with independent living skills, budgeting, and accessing community resources.

Highest-signal resume keywords

• Housing Support Services


• Client Advocacy


• Mental Illness Support


• Budgeting Assistance


• Compliance with HIPAA

ATS Optimization Keywords

Hard Skills

• Client Documentation


• Service-Goal Planning


• Emergency Intervention


• Independent Living Skills Training


• Functional Ability Assessment

Soft Skills

• Collaboration


• Communication


• Mediation


• Problem-Solving


• Empathy

Certifications & Qualifications

• Bachelor's Degree in Psychology


• Bachelor's Degree in Social Work

Industry Keywords

• Mental Health Services


• Community Resources


• Vulnerable-Adult Maltreatment


• Data Practices


• Tenant Responsibilities