Housing Services Assistant: Data, Leases & Client Support

Hchmd; Baltimore, Northern (MD, KY); Hybrid; USD 27,000 - 31,000; Full time

Job summary

Health Care for the Homeless seeks a Housing Services Program Assistant to support data entry, lease coordination, and rent payments for multiple housing programs in Baltimore. A data-driven, client-centered approach is essential.

The role requires an associate degree or higher and a valid Maryland driver’s license, with duties including subsidy administration, reporting, and collaboration with landlords and agency staff to move clients through housing processes.

Qualifications

• Associate's degree or higher required.
• Personal vehicle and valid Maryland driver’s license required.
• Experience with bookkeeping and accounting processes.
• Proficiency with automated systems and willingness to learn new software.

Responsibilities

• Accurately collects, compiles and enters data into and from a variety of sources and submits timely reports.
• Corresponds clearly and efficiently with landlords, clients and agency staff regarding move-in process, lease agreements and rent payments for multiple housing programs.
• Assists with the lease-up process to include compiling relevant client paperwork, tracking housing inspections, following up with inspection outcomes and coordinating lease-signings.
• Completes documentation and coordinates with various funders in the administration of rental subsidy payments.
• Research and resolves rent payment and other housing-related issues.
• Provide assistance with the representative payee program including direct client assistance with budgeting, processing representative payee budgets, bank reconciliations, Quick Books data entry and check distribution.
• Develops tracking systems that capture data on the agency’s housing portfolio and provides regular updates.

Skills

Bookkeeping

Data entry

Interpersonal skills

Customer service

Confidentiality

Multi-tasking

Teamwork

Education

Associate's degree or higher

Maryland driver’s license

Job description

Health Care for the Homeless seeks a Housing Services Program Assistant to support data entry, lease coordination, and rent payments for multiple housing programs in Baltimore. A data-driven, client-centered approach is essential.

The role requires an associate degree or higher and a valid Maryland driver’s license, with duties including subsidy administration, reporting, and collaboration with landlords and agency staff to move clients through housing processes.