Resident Services Programs & Data Assistant

True Ground Housing Partners; Arlington (VA); Hybrid; USD 54,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Long and short‑term disability

Life insurance

Commuter benefits

401k and paid leave

Free parking

Job summary

True Ground Housing Partners in Arlington, VA seeks a Resident Services Associate to provide administrative, data entry, and program support for the Resident Services team. You will help ensure smooth operation of programming, partnerships, communications, and data quality, with recurring tasks and cross‑team collaboration.

The ideal candidate is organized, detail‑oriented, reliable with deadlines, and comfortable juggling multiple ongoing tasks with minimal supervision.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• 1+ years of administrative support, data entry, or customer service experience.
• Strong organizational skills and attention to detail with multiple deadlines.
• Experience with databases or dashboards a plus.
• Excellent written and oral communication skills.
• Proficient with MS Excel, Word, and Outlook.
• Experience with email marketing or communications platforms (MailChimp) a plus.

Responsibilities

• Coordinate program logistics and registrations for Resident Services initiatives.
• Maintain organized files and templates for the team.
• Track MOUs, renewals, and partner documentation.
• Prepare materials for Resident Council meetings.
• Enter resident data accurately across databases for reports.
• Produce monthly, quarterly, and annual reports and dashboards.
• Manage MailChimp and Rally Corp access; draft newsletters.
• Provide general communications support and flyer creation.
• Support calendar coordination for executives and travel arrangements.

Skills

Administrative support

Data entry

Customer service

MS Excel

MS Word

Outlook

MailChimp

Education

High school diploma or equivalent

Associate or Bachelor's degree a plus

Tools

MailChimp

Job description

True Ground Housing Partners in Arlington, VA seeks a Resident Services Associate to provide administrative, data entry, and program support for the Resident Services team. You will help ensure smooth operation of programming, partnerships, communications, and data quality, with recurring tasks and cross‑team collaboration.

The ideal candidate is organized, detail‑oriented, reliable with deadlines, and comfortable juggling multiple ongoing tasks with minimal supervision.