Housing Resource Navigator — Alameda County

Abode; Fremont (CA); On-site; USD 39,743 - 46,480; Full time

Benefits offered by this job

Health coverage (medical, vision, and?

Dental coverage

PTO and holidays

Retirement plan match

Professional development

Job summary

Abode, a leading nonprofit addressing homelessness in the Bay Area, seeks a Housing Resources Service Coordinator for Alameda County. You will develop and maintain housing resources, manage a direct caseload, and provide onsite and field-based services, including homelessness prevention and housing navigation.

Qualifications include a Bachelor's degree and 2 years in homeless services; a CA driver’s license and clean DMV record are required.

Qualifications

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or equivalent experience.
• 2 years of experience working with people facing homelessness, substance abuse issues and individuals in the criminal justice system.
• Must have a valid California driver's license, auto insurance, and a clean DMV record.

Responsibilities

• Research and access new housing opportunities and regularly update all resource materials for clients and staff.
• Discern which clients can manage housing searches independently and which need more hands-on help.
• Work closely with other agencies and departments to support clients and resources.
• Provide excellent customer service with initiative and self-direction.
• Represent Abode as a brand ambassador with external stakeholders and partners.
• Design and facilitate housing, employment, income, resources education groups.
• Be knowledgeable about housing resources in Alameda County.
• Assist with Housing Resource Center drop-ins and phone line for housing and homeless services.
• Conduct Housing Needs Assessments and Crisis Assessments for housing and shelter resources.
• Assist with documentation readiness and housing navigation activities, including linkages to resources.
• Weekend and evening availability.
• Handle caseload of 50+ participants and conduct outreach and field work.

Skills

Customer service

Housing resources knowledge

Communication

Education

Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or equivalent experience

Job description

Abode, a leading nonprofit addressing homelessness in the Bay Area, seeks a Housing Resources Service Coordinator for Alameda County. You will develop and maintain housing resources, manage a direct caseload, and provide onsite and field-based services, including homelessness prevention and housing navigation.

Qualifications include a Bachelor's degree and 2 years in homeless services; a CA driver’s license and clean DMV record are required.