Housing Resource Service Coordinator

Abode; Fremont (CA); On-site; USD 39,743 - 46,480; Full time

Benefits offered by this job

Health coverage (medical, vision, and?

Dental coverage

PTO and holidays

Retirement plan match

Professional development

Job summary

Abode, a leading nonprofit addressing homelessness in the Bay Area, seeks a Housing Resources Service Coordinator for Alameda County. You will develop and maintain housing resources, manage a direct caseload, and provide onsite and field-based services, including homelessness prevention and housing navigation.

Qualifications include a Bachelor's degree and 2 years in homeless services; a CA driver’s license and clean DMV record are required.

Qualifications

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or equivalent experience.
• 2 years of experience working with people facing homelessness, substance abuse issues and individuals in the criminal justice system.
• Must have a valid California driver's license, auto insurance, and a clean DMV record.

Responsibilities

• Research and access new housing opportunities and regularly update all resource materials for clients and staff.
• Discern which clients can manage housing searches independently and which need more hands-on help.
• Work closely with other agencies and departments to support clients and resources.
• Provide excellent customer service with initiative and self-direction.
• Represent Abode as a brand ambassador with external stakeholders and partners.
• Design and facilitate housing, employment, income, resources education groups.
• Be knowledgeable about housing resources in Alameda County.
• Assist with Housing Resource Center drop-ins and phone line for housing and homeless services.
• Conduct Housing Needs Assessments and Crisis Assessments for housing and shelter resources.
• Assist with documentation readiness and housing navigation activities, including linkages to resources.
• Weekend and evening availability.
• Handle caseload of 50+ participants and conduct outreach and field work.

Skills

Customer service

Housing resources knowledge

Communication

Education

Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or equivalent experience

Job description

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking aHousing Resources Service Coordinatorfor ourprograms in Alameda County.

The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

About The Role: The Housing Resource Service Coordinator is responsible for developing and maintaining housing and community resources to serve clients utilizing the Housing Resource Center. This includes maintaining a direct caseload and providing a variety of onsite services, as well as field-based service coordination. Services include homelessness prevention, move in assistance, employment/housing workshops, housing navigation, and linkage to community resources/benefits.

• $28.85 - $33.74 per hour
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

How You Make An Impact:

• Research and access new housing opportunities and regularly update all resource materials for clients and staff.
• Ability to discern which clients can manage housing searches independently and which need more hands-on help.
• Works closely with other agencies that will support the clients and works effectively and collaboratively with all departments and staff.
• Display and provide excellent customer service with a sense of initiative that is self-directed.
• Ability to represent Abode as a brand ambassador and advocate of the unhoused population with external stakeholders, and potential new partners and donors.
• Will design and facilitate housing, employment, income, resources, etc. education groups.
• Is knowledgeable about housing resources in the County.
• Assist with Housing Resource Center drop-ins/phone line for literal and preventative homeless services
• Conduct Housing Needs Assessments and Crisis Assessments for housing and shelter resources
• Assist with documentation readiness and housing navigation activities, including linkages to resources
• Weekend and evening availability
• Work with 50 or more participants on a case load at any given time.
• Conduct outreach and field work to support participants.
• Ability to maintain accurate and timely participant files.
• Other duties as assigned

How You Meet Qualifications:

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or equivalent experience required.
• 2 years of experience working with people facing homelessness, substance abuse issues and individuals in the criminal justice system.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required, including driving and transportation of participants when required.

Notice:This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

Notice:Abode Services is an Equal Opportunity Employer/Drug Free Workplace.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.