Housing Repairs Admin & Data Coordinator - 3 Month Contract

Civic Recruitment Limited; Town of Greenwich (NY); On-site; USD 32,000 - 38,000; Full time

Job summary

Civic Recruitment Limited is recruiting on behalf of a local authority in Greenwich for a 3-month contract to provide administrative and technical support to the Damp Team in Repairs and Investment - Housing. The role focuses on supporting managers, maintaining records, and ensuring services run smoothly.

You will handle emails, prepare reports in Excel, schedule meetings, and liaise with residents and contractors to ensure a high standard of customer service and accurate documentation.

Qualifications

• Previous experience in an administrative or office support role.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Outlook and Excel.
• Experience managing email correspondence and maintaining accurate records.
• Ability to build effective working relationships with a range of internal and external stakeholders.
• Strong attention to detail and commitment to delivering excellent customer service.
• Experience working within a housing, repairs, maintenance, or property-related environment.
• Knowledge of housing repairs processes and service delivery.
• Experience working with customer service systems or housing management systems.

Responsibilities

• Provide comprehensive administrative support to the Damp Team and associated managers.
• Manage and maintain records, databases, and documentation accurately and efficiently.
• Handle email correspondence and respond to enquiries from residents, contractors, and internal stakeholders in a timely and professional manner.
• Support the coordination and monitoring of damp-related repair activities and service requests.
• Prepare reports, spreadsheets, and other documentation using Microsoft Excel and other office systems.
• Assist in scheduling appointments, meetings, and other operational activities.
• Liaise with internal departments, external partners, contractors, and residents to facilitate effective service delivery.
• Ensure customer enquiries are resolved or appropriately escalated to maintain high levels of customer satisfaction.
• Support compliance with organisational policies, procedures, and data management requirements.
• Undertake any other administrative duties required to support the effective operation of the service.

Skills

Administrative support

Organising

Communication

Microsoft Excel

Tools

Microsoft Excel

Outlook

Job description

Civic Recruitment Limited is recruiting on behalf of a local authority in Greenwich for a 3-month contract to provide administrative and technical support to the Damp Team in Repairs and Investment - Housing. The role focuses on supporting managers, maintaining records, and ensuring services run smoothly.

You will handle emails, prepare reports in Excel, schedule meetings, and liaise with residents and contractors to ensure a high standard of customer service and accurate documentation.