Housing Access Assistant

Civic Recruitment Limited; Enfield (CT); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

2 Month Contract

Location Enfield

Bi-weekly Pay

Job summary

Civic Recruitment Limited is seeking a Housing Access Assistant to support the Market Management Service on a short-term contract in Enfield. The role covers administration, data handling, procurement, and performance reporting to residents, contractors, and stakeholders.

You will manage temporary accommodations, assist with invoices, maintain systems, and help ensure service standards and data accuracy in a fast-paced environment.

Qualifications

• Experience in Housing Administration, Housing Services, Business Support, or a similar administrative capacity.
• Proficient administrative and data entry skills.
• Familiarity with databases and case management systems.
• Experience in generating performance reports and management information.
• Strong customer service and communication abilities.
• Excellent organizational skills with the capability to handle multiple priorities.
• Keen attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel.
• Experience in Local Authority or Housing Sector.
• Understanding of temporary accommodation, repairs, voids, or housing procurement processes.
• Background in finance or invoice processing support.
• Experience with housing management systems.

Responsibilities

• Deliver comprehensive administrative and technical support to the Market Management team.
• Assist in managing temporary accommodations, voids, repairs, and procurement processes.
• Track service performance against KPIs and generate detailed reports.
• Compile, analyse, and maintain performance and management data.
• Handle inquiries and serve as a primary contact for customers and stakeholders.
• Support financial operations, including invoice processing.
• Ensure accurate data entry and maintenance across housing management systems.
• Aid in compliance, monitoring, and reporting tasks.
• Maintain precise records and documentation.
• Provide a professional and customer-oriented service consistently.

Skills

Microsoft Excel

Data entry

Customer service

Communication

Office software

Case management systems

Tools

Databases

Housing management systems

Job description

Enfield, United Kingdom | Posted on 11/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

Housing Access Assistant - 2 Month Contract

Location: Enfield

Contract: 2 Month Contract

Hours: Full Time

Summary

We are seeking a Housing Access Assistant to join our dynamic Market Management Service for a short-term contract. This role is pivotal in providing administrative, financial, and performance support in a fast-paced environment. You will be instrumental in managing temporary accommodations, overseeing procurement, handling voids and repairs, and delivering exceptional customer service to residents, contractors, and stakeholders. Your efforts will ensure precise data management and performance monitoring.

Responsibilities

• Deliver comprehensive administrative and technical support to the Market Management team.
• Assist in managing temporary accommodations, voids, repairs, and procurement processes.
• Track service performance against KPIs and generate detailed reports.
• Compile, analyse, and maintain performance and management data.
• Handle inquiries and serve as a primary contact for customers and stakeholders.
• Support financial operations, including invoice processing.
• Ensure accurate data entry and maintenance across housing management systems.
• Aid in compliance, monitoring, and reporting tasks.
• Maintain precise records and documentation.
• Provide a professional and customer-oriented service consistently.

Requirements

Requirements:

• Experience in Housing Administration, Housing Services, Business Support, or a similar administrative capacity.
• Proficient administrative and data entry skills.
• Familiarity with databases and case management systems.
• Experience in generating performance reports and management information.
• Strong customer service and communication abilities.
• Excellent organizational skills with the capability to handle multiple priorities.
• Keen attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel.
• Experience in Local Authority or Housing Sector.
• Understanding of temporary accommodation, repairs, voids, or housing procurement processes.
• Background in finance or invoice processing support.
• Experience with housing management systems.

What's on Offer?

• 2 Month Contract
• Location: Enfield
• Bi-weekly Pay
• Opportunity to be part of a vibrant Housing Service, supporting temporary accommodation and market management functions.
• Ideal for candidates with experience in housing administration, business support, customer service, or performance monitoring.

This role is suitable for individuals with experience as a Housing Assistant, Housing Access Assistant, Housing Administrator, Business Support Officer, Temporary Accommodation Assistant, Housing Services Officer, Market Management Assistant, or Administrative Officer.