Housing Access Assistant — Admin & Data Support

Civic Recruitment Limited; Enfield (CT); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

2 Month Contract

Location Enfield

Bi-weekly Pay

Job summary

Civic Recruitment Limited is seeking a Housing Access Assistant to support the Market Management Service on a short-term contract in Enfield. The role covers administration, data handling, procurement, and performance reporting to residents, contractors, and stakeholders.

You will manage temporary accommodations, assist with invoices, maintain systems, and help ensure service standards and data accuracy in a fast-paced environment.

Qualifications

• Experience in Housing Administration, Housing Services, Business Support, or a similar administrative capacity.
• Proficient administrative and data entry skills.
• Familiarity with databases and case management systems.
• Experience in generating performance reports and management information.
• Strong customer service and communication abilities.
• Excellent organizational skills with the capability to handle multiple priorities.
• Keen attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel.
• Experience in Local Authority or Housing Sector.
• Understanding of temporary accommodation, repairs, voids, or housing procurement processes.
• Background in finance or invoice processing support.
• Experience with housing management systems.

Responsibilities

• Deliver comprehensive administrative and technical support to the Market Management team.
• Assist in managing temporary accommodations, voids, repairs, and procurement processes.
• Track service performance against KPIs and generate detailed reports.
• Compile, analyse, and maintain performance and management data.
• Handle inquiries and serve as a primary contact for customers and stakeholders.
• Support financial operations, including invoice processing.
• Ensure accurate data entry and maintenance across housing management systems.
• Aid in compliance, monitoring, and reporting tasks.
• Maintain precise records and documentation.
• Provide a professional and customer-oriented service consistently.

Skills

Microsoft Excel

Data entry

Customer service

Communication

Office software

Case management systems

Tools

Databases

Housing management systems

Job description

Civic Recruitment Limited is seeking a Housing Access Assistant to support the Market Management Service on a short-term contract in Enfield. The role covers administration, data handling, procurement, and performance reporting to residents, contractors, and stakeholders.

You will manage temporary accommodations, assist with invoices, maintain systems, and help ensure service standards and data accuracy in a fast-paced environment.