Housing Quality Controls Specialist

University of North Florida; Jacksonville (FL); Hybrid; USD 23,000 - 32,000; Full time

Job summary

University of North Florida in Jacksonville invites applications for the OPS Housing Quality Controls Assistant. You will assist with responses to student and family concerns within Housing and Residence Life Facilities and report to the Quality Control Coordinator.

The role focuses on monitoring conditions in housing spaces, coordinating maintenance requests, and providing feedback to improve service quality.

Qualifications

• Must pass a background check and comply with university policies.
• Must demonstrate strong customer service and communication skills.
• Previous university housing or facilities experience is preferred.

Responsibilities

• Assist with responses to student and family concerns in Housing & Residence Life.
• Monitor environmental conditions in living spaces and facilities.
• Support maintenance requests and work order follow-up to ensure timely completion.

Skills

Customer service

Communication

Organizational skills

Professional judgment

Job description

University of North Florida in Jacksonville invites applications for the OPS Housing Quality Controls Assistant. You will assist with responses to student and family concerns within Housing and Residence Life Facilities and report to the Quality Control Coordinator.

The role focuses on monitoring conditions in housing spaces, coordinating maintenance requests, and providing feedback to improve service quality.